669 results found
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Customise Dispense Screen Layout
Pharmacy would like to have the option to customise what tiles are presented in the middle of the dispense screen, colours for different tiles and option to have important information relevant to the pharmacy in bold print
4 votesThank you for your feedback
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Dispense to remove dashes from phone approval number if prepopulated from scanned eRx script
When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.
Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves
4 votesThank you for your feedback
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Print out the script image from Fred Dispense Plus
Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.
4 votesThank you for your feedback
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Change final check barcode to QR code
Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!
4 votesThank you for your feedback
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Long item description does not get printed on the label
When dispensing using "blank" line, description of an item can be very long. It appears that there is a limit of 58 characters for item description. The item description does not get printed fully on the label if the description is longer than 58 characters.
4 votesThank you for your feedback
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Activate scan check functionality automatically in the final check screen
Currently, if user wants to activate scan check functionality in the final check screen, user needs to press ScanCheck button (or CTRL + S) to invoke the ScanCheck form.
User wants bypass this step and wants Fred Dispense Plus to allow user to scan dispense label and product barcode to perform scan check without activating it in the final check screen
4 votesThank you for your feedback
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Safety net
When the patient reached safety net, pharmacist need to enter SN or CN number prior to print out. Have the SN or CN number include on the PRF printout.
4 votesThank you, lets see what others think
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Doctor's name on dispense label
Have an option to choose not to print the doctor's name on the dispense label.
4 votesThanks, good suggestion
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The ability to adjust the width of the columns on dispensing screen
The ability to adjust the width of the columns in the dispensing screen, for different user preferences.
for example, the 3rd column has more important information to me and i'd like that to be wider than the 2nd column4 votesThank you for this feedback
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sig "se" "Script expires after <DATE>" should be "Script expires ON <DATE>"
The default sig "se" - "Script expires after <DATE>" should be "Script expires ON <DATE>". Because the script actually expires ON the date of script written 6 months (S8) or 12 months (S4) after.
For eg. we were trying to dispense an S8 script written back in 19/10/2022 on 19/4/23 but the escript had become inaccessible as the system recognised it as expired.
Is it possible to amend your programming to reflect that?
4 votesHi
We couldn't reproduce this issue and haven't had anyone else report this issue.
You should be able to dispense it on the 19/4/2023. If this ever happens again, can you please contact our help desk so that we can troubleshoot the issue. UserVoice isn't suited for troubleshooting issues
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Round off PBS pricing
Round off PBS pricing
4 votesThanks, great idea
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4 votes
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"SCRIPTS ARE READY" button on the app bar
A BIG red button magically manifests on the app bar. This can simply be clicked/hit/pushed when the patient's order (all items) are ready to be collected.
Would be great for confidentiality, click and collect situations. READY message could include where to collect from, or other free text. The future could be NOW....4 votes -
General Dispensing flow
When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"
When in dispensing screen, previous dispense history not showing adequate information (directions)
In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.
Very inconvenient having to always have to "Esc" to switch from "history"…
4 votes -
facility code on small label
Can the Facility code and Ur number be printer on the small label as it does on the larger label? This is needed for eyedrops to identify where the Drops need to go.
4 votes -
Option to enable repeat interval field for Victorian sites
Currently, there is no option to enable the repeat interval field if the pharmacy is located in Victoria.
Users would like an option to enable this field no matter which state the pharmacy is located in.
4 votes -
Report and See items with a Brand Price Premium
List of drugs can be found https://www.pbs.gov.au/browse/brand-premium
However there is no way to report on this list from dispense. Only when you press F7 can you see the Brand Price Premium.We would like the list so that we can easily identify for both staff and customers. As well as use to review set prices of these item
4 votes -
Owing Mark Off Authority Script
When doing an owing mark off, you cant change the drug without changing to private. It asks for authority details, but if there are three lines for the one drug and the wrong one was selected when doing the owing, you can't change it easily. Should be able to go back and not forced to enter authority details first.
4 votes -
I would to see image of drug in the dispense screen
Would be really handy to see image of medicine brand on dispense screen or have a link to click to see an image - many patients ask for a tablet by it's shape/colour.
4 votes -
MySL recognised as "No Preference"
Patient's e-script preference set to "MySL" but when "R" reissue button pressed it doesn't give you a selection of "paper, SMS or email" like it used to be in Fred Classic. It would be great to enable that function again.
4 votesThanks for the suggestion.
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