Skip to content

FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

We may also merge and rename suggestions for clarity. We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the https://fredit.uservoice.com/tos including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Fred IT Group.



Thanks for supporting Fred Dispense Plus.

We are listening and we appreciate your feedback!

FRED DISPENSE PLUS

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

652 results found

  1. Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. When dispensing using "blank" line, description of an item can be very long. It appears that there is a limit of 58 characters for item description. The item description does not get printed fully on the label if the description is longer than 58 characters.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Currently, if user wants to activate scan check functionality in the final check screen, user needs to press ScanCheck button (or CTRL + S) to invoke the ScanCheck form.

    User wants bypass this step and wants Fred Dispense Plus to allow user to scan dispense label and product barcode to perform scan check without activating it in the final check screen

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. When the patient reached safety net, pharmacist need to enter SN or CN number prior to print out. Have the SN or CN number include on the PRF printout.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Have an option to choose not to print the doctor's name on the dispense label.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. The ability to adjust the width of the columns in the dispensing screen, for different user preferences.
    for example, the 3rd column has more important information to me and i'd like that to be wider than the 2nd column

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. The default sig "se" - "Script expires after <DATE>" should be "Script expires ON <DATE>". Because the script actually expires ON the date of script written 6 months (S8) or 12 months (S4) after.

    For eg. we were trying to dispense an S8 script written back in 19/10/2022 on 19/4/23 but the escript had become inaccessible as the system recognised it as expired.

    Is it possible to amend your programming to reflect that?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi

    We couldn't reproduce this issue and haven't had anyone else report this issue.

    You should be able to dispense it on the 19/4/2023. If this ever happens again, can you please contact our help desk so that we can troubleshoot the issue. UserVoice isn't suited for troubleshooting issues

  9. Round off PBS pricing

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. A BIG red button magically manifests on the app bar. This can simply be clicked/hit/pushed when the patient's order (all items) are ready to be collected.
    Would be great for confidentiality, click and collect situations. READY message could include where to collect from, or other free text. The future could be NOW....

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"

    When in dispensing screen, previous dispense history not showing adequate information (directions)

    In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.

    Very inconvenient having to always have to "Esc" to switch from "history"…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Currently, there is no option to enable the repeat interval field if the pharmacy is located in Victoria.

    Users would like an option to enable this field no matter which state the pharmacy is located in.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. List of drugs can be found https://www.pbs.gov.au/browse/brand-premium
    However there is no way to report on this list from dispense. Only when you press F7 can you see the Brand Price Premium.

    We would like the list so that we can easily identify for both staff and customers. As well as use to review set prices of these item

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. When doing an owing mark off, you cant change the drug without changing to private. It asks for authority details, but if there are three lines for the one drug and the wrong one was selected when doing the owing, you can't change it easily. Should be able to go back and not forced to enter authority details first.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Would be really handy to see image of medicine brand on dispense screen or have a link to click to see an image - many patients ask for a tablet by it's shape/colour.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Patient's e-script preference set to "MySL" but when "R" reissue button pressed it doesn't give you a selection of "paper, SMS or email" like it used to be in Fred Classic. It would be great to enable that function again.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. When dispensing e-script for Authority script -the pop up blocks the e-script and it cant be seen. Want to be able to see the script.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Within the facilities, is it possible to to have uniform settings for all residents within the home? For example a setting to allow automatic printing of "new script required" reports when relevent?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    In the backlog  ·  Jason responded

    Thanks for the suggestion, we'll consider this for future releases.

  20. The user would like to have the ability to include patients' Medicare and concession number on New Script Reminder and Owing Script reports.

    There should be a toggle option to include this information or not when generating the reports.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    In the backlog  ·  Jason responded

    Thanks for the suggestion - we'll look to include this in a future release

  • Don't see your idea?