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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

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569 results found

  1. Patient profile notes. It takes a extra step (click in and out) to go into and out of patient notes. Previous FRED set up better.

    4 votes

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    0 comments  ·  Patient  ·  Admin →
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  2. The user wants an ability to delete script records from the "repeat remaining" (F3) screen. This could be helpful if a prescriber cancels an e-script repeat chain, causing it unavailable for dispensing. If they can remove it from the "repeat remaining" (F3) screen, it will avoid any confusion among users.

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  3. When a PRF is printed there is no identifying name/s appearing on the first page. Having all prior concession cards listed on the PRF under family details would be great too

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  4. Under facility reports it'd be really useful to have a function to print address labels for each patient listed in the selected facility rather than having to find each patient and print individually

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  5. When Fres Customer Portal button is clicked in Fred Plus, the resulting screen is lost easily if the mouse is clicked outside the screen. Consequently, it brings user back to square one. One alternative is to have the app. opened in our preferred browser like Fred Classic ensure that the screen does not close if we are attending to other matters simultaneously.
    Thx

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  6. Windows such as initial patient history is currently grey and aligned to dispense area - would be good if this border was a brighter colour (not/blue grey). Looks like the program is frozen when trying to dispense and history is up. Maybe a flash of the window or small shake would help to indicate that the window needs to be closed to continue

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  7. Phone numbers on Address Labels have been implemented & that is great...
    However, the system should remember my choice i.e. whether I want to print phone numbers each time. It is currently defaulting to "No" and when toggled to "Yes" - it remains that way for a while (perhaps overnight) then toggles back to "No".
    The system should stay on the setting specified until changed.

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  8. I would like a pop-up, similar to Owing Scripts, when a patient has an outstanding payment for a prescription on the till. Possibly a pop-up when there are items unpaid from more than 1 day

    4 votes

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    0 comments  ·  Patient  ·  Admin →
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  9. When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.

    Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  10. Would like to add work cover number to appear when generating tax invoice.

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  11. Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.

    4 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  12. Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  13. When dispensing using "blank" line, description of an item can be very long. It appears that there is a limit of 58 characters for item description. The item description does not get printed fully on the label if the description is longer than 58 characters.

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  14. When the patient reached safety net, pharmacist need to enter SN or CN number prior to print out. Have the SN or CN number include on the PRF printout.

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  15. The ability to adjust the width of the columns in the dispensing screen, for different user preferences.
    for example, the 3rd column has more important information to me and i'd like that to be wider than the 2nd column

    4 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  16. Change the colour of the safety net tile if a safety net family is approaching safety net AND/OR provide an indicator of mixed family entitlements (where some family members may be general and some may be concession/DVA)

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  17. 4 votes

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  18. A BIG red button magically manifests on the app bar. This can simply be clicked/hit/pushed when the patient's order (all items) are ready to be collected.
    Would be great for confidentiality, click and collect situations. READY message could include where to collect from, or other free text. The future could be NOW....

    4 votes

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  19. When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"

    When in dispensing screen, previous dispense history not showing adequate information (directions)

    In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.

    Very inconvenient having to always have to "Esc" to switch from "history"…

    4 votes

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  20. Users would like the system to highlight as Rejection rather than Warning when PBS returns the critical authority rejection warning, such as W150 (Authority prescription number provided not found in authority records), for a script so that it does not get missed.

    4 votes

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