569 results found
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Patient profile notes
Patient profile notes. It takes a extra step (click in and out) to go into and out of patient notes. Previous FRED set up better.
4 votesThank you for your feedback
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Ability to remove script records in the repeat remaining (F3) screen
The user wants an ability to delete script records from the "repeat remaining" (F3) screen. This could be helpful if a prescriber cancels an e-script repeat chain, causing it unavailable for dispensing. If they can remove it from the "repeat remaining" (F3) screen, it will avoid any confusion among users.
4 votesThank you for your feedback
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PRF form details
When a PRF is printed there is no identifying name/s appearing on the first page. Having all prior concession cards listed on the PRF under family details would be great too
4 votesThank you for your feedback
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Print bulk address labels from facility reports
Under facility reports it'd be really useful to have a function to print address labels for each patient listed in the selected facility rather than having to find each patient and print individually
4 votesGood suggestion, thank you
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fred customer portal
When Fres Customer Portal button is clicked in Fred Plus, the resulting screen is lost easily if the mouse is clicked outside the screen. Consequently, it brings user back to square one. One alternative is to have the app. opened in our preferred browser like Fred Classic ensure that the screen does not close if we are attending to other matters simultaneously.
Thx4 votesGood suggestion, thank you
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Make overlaying windows more obvious (e.g. patient history)
Windows such as initial patient history is currently grey and aligned to dispense area - would be good if this border was a brighter colour (not/blue grey). Looks like the program is frozen when trying to dispense and history is up. Maybe a flash of the window or small shake would help to indicate that the window needs to be closed to continue
4 votesGood feedback, thank you
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Address Label
Phone numbers on Address Labels have been implemented & that is great...
However, the system should remember my choice i.e. whether I want to print phone numbers each time. It is currently defaulting to "No" and when toggled to "Yes" - it remains that way for a while (perhaps overnight) then toggles back to "No".
The system should stay on the setting specified until changed.4 votesThank you for your feedback
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Outstanding scripts not paid indication
I would like a pop-up, similar to Owing Scripts, when a patient has an outstanding payment for a prescription on the till. Possibly a pop-up when there are items unpaid from more than 1 day
4 votesThank you, good suggestion
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Dispense to remove dashes from phone approval number if prepopulated from scanned eRx script
When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.
Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves
4 votesThank you for your feedback
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Claimant No
Would like to add work cover number to appear when generating tax invoice.
4 votesThank you for your suggestion
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Print out the script image from Fred Dispense Plus
Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.
4 votesThank you for your feedback
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Change final check barcode to QR code
Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!
4 votesThank you for your feedback
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Long item description does not get printed on the label
When dispensing using "blank" line, description of an item can be very long. It appears that there is a limit of 58 characters for item description. The item description does not get printed fully on the label if the description is longer than 58 characters.
4 votesThank you for your feedback
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Safety net
When the patient reached safety net, pharmacist need to enter SN or CN number prior to print out. Have the SN or CN number include on the PRF printout.
4 votesThank you, lets see what others think
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The ability to adjust the width of the columns on dispensing screen
The ability to adjust the width of the columns in the dispensing screen, for different user preferences.
for example, the 3rd column has more important information to me and i'd like that to be wider than the 2nd column4 votesThank you for this feedback
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Safety Net Tile Alert
Change the colour of the safety net tile if a safety net family is approaching safety net AND/OR provide an indicator of mixed family entitlements (where some family members may be general and some may be concession/DVA)
4 votesThank you, great idea
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4 votes
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"SCRIPTS ARE READY" button on the app bar
A BIG red button magically manifests on the app bar. This can simply be clicked/hit/pushed when the patient's order (all items) are ready to be collected.
Would be great for confidentiality, click and collect situations. READY message could include where to collect from, or other free text. The future could be NOW....4 votes -
General Dispensing flow
When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"
When in dispensing screen, previous dispense history not showing adequate information (directions)
In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.
Very inconvenient having to always have to "Esc" to switch from "history"…
4 votes -
Critical authority rejection warning
Users would like the system to highlight as Rejection rather than Warning when PBS returns the critical authority rejection warning, such as W150 (Authority prescription number provided not found in authority records), for a script so that it does not get missed.
4 votes
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