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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

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582 results found

  1. To improve consistency between different pharmacies, to be able to generate a document that has a list of 'custom sigs' and their directions that can be imported into FRED DISPENSE PLUS as a whole, rather than adding each 'custom sig' one by one. Other pharmacies (not the same ownership) could also download these documents if they also want to use the same list of 'custom sigs'.

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  2. Have a constant beeping sound for script rejections similar to FredDispense Classic

    4 votes

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    0 comments  ·  Claiming  ·  Admin →
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  3. Can a separate option be created which allows pharmacies to charge "allowable additional patient charge" for 60 days dispensing? This will help pharmacies to charge maximum PBS price for 60 days scripts without affecting the price for 30 days.

    4 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  4. 4 votes

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  5. Would be fabulous to have the ability to check drug interactions and a list of C& A labels required at the final check screen.

    4 votes

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  6. we need the QR code to be printed on the duplicate sticker as it currently does on claim sticker. this will help with sorting the scripts and attach each duplicate to the claimable script and we do not have to go through mismatch everyday and move it to duplicates

    4 votes

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  7. When part of a medication is owing (e.g 1 of 2 boxes) there should be an option to see what date & time the owing boxes were scanned. This will help prevent customer's saying they've already picked up the owing medication.

    4 votes

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  8. Allow the inclusion of a space in drug search to aid search through own brand drugs and cannabis products. Or a code such as % to search partway through drug descriptions.
    e.g. OBD is called CP Melatonin 1mg/2mL. If you search "CP MELA", drug search looks for just the "CP" which is a large range of other compounding OBD's. Could type %melatonin to find anything with melatonin anywhere in description?

    4 votes

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    0 comments  ·  Drug  ·  Admin →
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  9. When a PRF is printed there is no identifying name/s appearing on the first page. Having all prior concession cards listed on the PRF under family details would be great too

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  10. When Fres Customer Portal button is clicked in Fred Plus, the resulting screen is lost easily if the mouse is clicked outside the screen. Consequently, it brings user back to square one. One alternative is to have the app. opened in our preferred browser like Fred Classic ensure that the screen does not close if we are attending to other matters simultaneously.
    Thx

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  11. Windows such as initial patient history is currently grey and aligned to dispense area - would be good if this border was a brighter colour (not/blue grey). Looks like the program is frozen when trying to dispense and history is up. Maybe a flash of the window or small shake would help to indicate that the window needs to be closed to continue

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  12. Phone numbers on Address Labels have been implemented & that is great...
    However, the system should remember my choice i.e. whether I want to print phone numbers each time. It is currently defaulting to "No" and when toggled to "Yes" - it remains that way for a while (perhaps overnight) then toggles back to "No".
    The system should stay on the setting specified until changed.

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  13. I would like a pop-up, similar to Owing Scripts, when a patient has an outstanding payment for a prescription on the till. Possibly a pop-up when there are items unpaid from more than 1 day

    4 votes

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    0 comments  ·  Patient  ·  Admin →
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  14. The user is seeking a way to ensure that crucial PBS warnings like W323 are prominently displayed on the screen, similar to how PBS rejections trigger a prominent red error message. In a busy pharmacy setting, it can be challenging to click on an exclamation mark for each prescription with a warning in order to view the details of the warning.

    4 votes

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    2 comments  ·  Dispensing  ·  Admin →
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  15. When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.

    Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  16. Would like to add work cover number to appear when generating tax invoice.

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  17. Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.

    4 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  18. Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!

    4 votes

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  19. When dispensing using "blank" line, description of an item can be very long. It appears that there is a limit of 58 characters for item description. The item description does not get printed fully on the label if the description is longer than 58 characters.

    4 votes

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  20. Currently, if user wants to activate scan check functionality in the final check screen, user needs to press ScanCheck button (or CTRL + S) to invoke the ScanCheck form.

    User wants bypass this step and wants Fred Dispense Plus to allow user to scan dispense label and product barcode to perform scan check without activating it in the final check screen

    4 votes

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    1 comment  ·  Dispensing  ·  Admin →
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