546 results found
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fred customer portal
When Fres Customer Portal button is clicked in Fred Plus, the resulting screen is lost easily if the mouse is clicked outside the screen. Consequently, it brings user back to square one. One alternative is to have the app. opened in our preferred browser like Fred Classic ensure that the screen does not close if we are attending to other matters simultaneously.
Thx4 votesGood suggestion, thank you
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Make overlaying windows more obvious (e.g. patient history)
Windows such as initial patient history is currently grey and aligned to dispense area - would be good if this border was a brighter colour (not/blue grey). Looks like the program is frozen when trying to dispense and history is up. Maybe a flash of the window or small shake would help to indicate that the window needs to be closed to continue
4 votesGood feedback, thank you
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Address Label
Phone numbers on Address Labels have been implemented & that is great...
However, the system should remember my choice i.e. whether I want to print phone numbers each time. It is currently defaulting to "No" and when toggled to "Yes" - it remains that way for a while (perhaps overnight) then toggles back to "No".
The system should stay on the setting specified until changed.4 votesThank you for your feedback
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Outstanding scripts not paid indication
I would like a pop-up, similar to Owing Scripts, when a patient has an outstanding payment for a prescription on the till. Possibly a pop-up when there are items unpaid from more than 1 day
4 votesThank you, good suggestion
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Negative patient price
In Fred Dispense Classic, users had the ability to set a negative value for patient price, which is not permitted in Fred Dispense Plus. Users are interested in having the option to set a negative value as an acceptable patient price in Fred Dispense Plus. They find this feature valuable when they need to issue credits or refunds to patients for various reasons, as it also allows them to maintain a record of these transactions within the patient's profile. Using the "miscellaneous" item in the POS register to give refunds or credits is not an ideal alternative, as it can…
4 votesThanks for your feedback
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Dispense to remove dashes from phone approval number if prepopulated from scanned eRx script
When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.
Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves
4 votesThank you for your feedback
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Print out the script image from Fred Dispense Plus
Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.
4 votesThank you for your feedback
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Change final check barcode to QR code
Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!
4 votesThank you for your feedback
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Ability to arrange Facility Reports in patient last name alphabetical order
Have the option to choose to arrange a facility report grouped by doctors and arranged in patient last name alphabetical order. Eg. The Facility > new script required report
4 votesGood idea, thank you for your feedback
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Long item description does not get printed on the label
When dispensing using "blank" line, description of an item can be very long. It appears that there is a limit of 58 characters for item description. The item description does not get printed fully on the label if the description is longer than 58 characters.
4 votesThank you for your feedback
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Safety net
When the patient reached safety net, pharmacist need to enter SN or CN number prior to print out. Have the SN or CN number include on the PRF printout.
4 votesThank you, lets see what others think
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Safety Net Tile Alert
Change the colour of the safety net tile if a safety net family is approaching safety net AND/OR provide an indicator of mixed family entitlements (where some family members may be general and some may be concession/DVA)
4 votesThank you, great idea
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4 votes
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"SCRIPTS ARE READY" button on the app bar
A BIG red button magically manifests on the app bar. This can simply be clicked/hit/pushed when the patient's order (all items) are ready to be collected.
Would be great for confidentiality, click and collect situations. READY message could include where to collect from, or other free text. The future could be NOW....4 votes -
General Dispensing flow
When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"
When in dispensing screen, previous dispense history not showing adequate information (directions)
In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.
Very inconvenient having to always have to "Esc" to switch from "history"…
4 votes -
Critical authority rejection warning
Users would like the system to highlight as Rejection rather than Warning when PBS returns the critical authority rejection warning, such as W150 (Authority prescription number provided not found in authority records), for a script so that it does not get missed.
4 votes -
Owing Mark Off Authority Script
When doing an owing mark off, you cant change the drug without changing to private. It asks for authority details, but if there are three lines for the one drug and the wrong one was selected when doing the owing, you can't change it easily. Should be able to go back and not forced to enter authority details first.
4 votes -
I would to see image of drug in the dispense screen
Would be really handy to see image of medicine brand on dispense screen or have a link to click to see an image - many patients ask for a tablet by it's shape/colour.
4 votes -
eScript hidden behind Authority script prompt
When dispensing e-script for Authority script -the pop up blocks the e-script and it cant be seen. Want to be able to see the script.
4 votesThanks for the suggestion, we'll look to include this in a future release
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Change colour of Scripts with Warings on the Wait Screen
The Orange tile for a script with a warning is not prominent enough and these scripts are hard to find when in the PBS Online Windows.
The Blue used in classic was much easier to use to identify scripts that may need attentions particular Authority, Immediate supply and Duplicate Script warnings.4 votesThanks for the suggestion, we'll look to include this in a future release
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