599 results found
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PRF form details
When a PRF is printed there is no identifying name/s appearing on the first page. Having all prior concession cards listed on the PRF under family details would be great too
4 votesThank you for your feedback
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fred customer portal
When Fres Customer Portal button is clicked in Fred Plus, the resulting screen is lost easily if the mouse is clicked outside the screen. Consequently, it brings user back to square one. One alternative is to have the app. opened in our preferred browser like Fred Classic ensure that the screen does not close if we are attending to other matters simultaneously.
Thx4 votesGood suggestion, thank you
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Address Label
Phone numbers on Address Labels have been implemented & that is great...
However, the system should remember my choice i.e. whether I want to print phone numbers each time. It is currently defaulting to "No" and when toggled to "Yes" - it remains that way for a while (perhaps overnight) then toggles back to "No".
The system should stay on the setting specified until changed.4 votesThank you for your feedback
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Outstanding scripts not paid indication
I would like a pop-up, similar to Owing Scripts, when a patient has an outstanding payment for a prescription on the till. Possibly a pop-up when there are items unpaid from more than 1 day
4 votesThank you, good suggestion
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Important PBS warnings to pop up
The user is seeking a way to ensure that crucial PBS warnings like W323 are prominently displayed on the screen, similar to how PBS rejections trigger a prominent red error message. In a busy pharmacy setting, it can be challenging to click on an exclamation mark for each prescription with a warning in order to view the details of the warning.
4 votesThank you for your feedback
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Dispense to remove dashes from phone approval number if prepopulated from scanned eRx script
When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.
Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves
4 votesThank you for your feedback
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Claimant No
Would like to add work cover number to appear when generating tax invoice.
4 votesThank you for your suggestion
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Print out the script image from Fred Dispense Plus
Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.
4 votesThank you for your feedback
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Change final check barcode to QR code
Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!
4 votesThank you for your feedback
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Long item description does not get printed on the label
When dispensing using "blank" line, description of an item can be very long. It appears that there is a limit of 58 characters for item description. The item description does not get printed fully on the label if the description is longer than 58 characters.
4 votesThank you for your feedback
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Activate scan check functionality automatically in the final check screen
Currently, if user wants to activate scan check functionality in the final check screen, user needs to press ScanCheck button (or CTRL + S) to invoke the ScanCheck form.
User wants bypass this step and wants Fred Dispense Plus to allow user to scan dispense label and product barcode to perform scan check without activating it in the final check screen
4 votesThank you for your feedback
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Safety net
When the patient reached safety net, pharmacist need to enter SN or CN number prior to print out. Have the SN or CN number include on the PRF printout.
4 votesThank you, lets see what others think
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The ability to adjust the width of the columns on dispensing screen
The ability to adjust the width of the columns in the dispensing screen, for different user preferences.
for example, the 3rd column has more important information to me and i'd like that to be wider than the 2nd column4 votesThank you for this feedback
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Round off PBS pricing
Round off PBS pricing
4 votesThanks, great idea
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4 votes
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"SCRIPTS ARE READY" button on the app bar
A BIG red button magically manifests on the app bar. This can simply be clicked/hit/pushed when the patient's order (all items) are ready to be collected.
Would be great for confidentiality, click and collect situations. READY message could include where to collect from, or other free text. The future could be NOW....4 votes -
General Dispensing flow
When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"
When in dispensing screen, previous dispense history not showing adequate information (directions)
In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.
Very inconvenient having to always have to "Esc" to switch from "history"…
4 votes -
Owing Mark Off Authority Script
When doing an owing mark off, you cant change the drug without changing to private. It asks for authority details, but if there are three lines for the one drug and the wrong one was selected when doing the owing, you can't change it easily. Should be able to go back and not forced to enter authority details first.
4 votes -
I would to see image of drug in the dispense screen
Would be really handy to see image of medicine brand on dispense screen or have a link to click to see an image - many patients ask for a tablet by it's shape/colour.
4 votes -
MySL recognised as "No Preference"
Patient's e-script preference set to "MySL" but when "R" reissue button pressed it doesn't give you a selection of "paper, SMS or email" like it used to be in Fred Classic. It would be great to enable that function again.
4 votesThanks for the suggestion.
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