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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

We may also merge and rename suggestions for clarity. We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the https://fredit.uservoice.com/tos including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Fred IT Group.



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599 results found

  1. When a PRF is printed there is no identifying name/s appearing on the first page. Having all prior concession cards listed on the PRF under family details would be great too

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  2. When Fres Customer Portal button is clicked in Fred Plus, the resulting screen is lost easily if the mouse is clicked outside the screen. Consequently, it brings user back to square one. One alternative is to have the app. opened in our preferred browser like Fred Classic ensure that the screen does not close if we are attending to other matters simultaneously.
    Thx

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  3. Phone numbers on Address Labels have been implemented & that is great...
    However, the system should remember my choice i.e. whether I want to print phone numbers each time. It is currently defaulting to "No" and when toggled to "Yes" - it remains that way for a while (perhaps overnight) then toggles back to "No".
    The system should stay on the setting specified until changed.

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  4. I would like a pop-up, similar to Owing Scripts, when a patient has an outstanding payment for a prescription on the till. Possibly a pop-up when there are items unpaid from more than 1 day

    4 votes

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    0 comments  ·  Patient  ·  Admin →
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  5. The user is seeking a way to ensure that crucial PBS warnings like W323 are prominently displayed on the screen, similar to how PBS rejections trigger a prominent red error message. In a busy pharmacy setting, it can be challenging to click on an exclamation mark for each prescription with a warning in order to view the details of the warning.

    4 votes

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    2 comments  ·  Dispensing  ·  Admin →
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  6. When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.

    Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  7. Would like to add work cover number to appear when generating tax invoice.

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  8. Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.

    4 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  9. Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  10. When dispensing using "blank" line, description of an item can be very long. It appears that there is a limit of 58 characters for item description. The item description does not get printed fully on the label if the description is longer than 58 characters.

    4 votes

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  11. Currently, if user wants to activate scan check functionality in the final check screen, user needs to press ScanCheck button (or CTRL + S) to invoke the ScanCheck form.

    User wants bypass this step and wants Fred Dispense Plus to allow user to scan dispense label and product barcode to perform scan check without activating it in the final check screen

    4 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  12. When the patient reached safety net, pharmacist need to enter SN or CN number prior to print out. Have the SN or CN number include on the PRF printout.

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  13. The ability to adjust the width of the columns in the dispensing screen, for different user preferences.
    for example, the 3rd column has more important information to me and i'd like that to be wider than the 2nd column

    4 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  14. Round off PBS pricing

    4 votes

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  15. 4 votes

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  16. A BIG red button magically manifests on the app bar. This can simply be clicked/hit/pushed when the patient's order (all items) are ready to be collected.
    Would be great for confidentiality, click and collect situations. READY message could include where to collect from, or other free text. The future could be NOW....

    4 votes

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  17. When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"

    When in dispensing screen, previous dispense history not showing adequate information (directions)

    In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.

    Very inconvenient having to always have to "Esc" to switch from "history"…

    4 votes

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  18. When doing an owing mark off, you cant change the drug without changing to private. It asks for authority details, but if there are three lines for the one drug and the wrong one was selected when doing the owing, you can't change it easily. Should be able to go back and not forced to enter authority details first.

    4 votes

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  19. Would be really handy to see image of medicine brand on dispense screen or have a link to click to see an image - many patients ask for a tablet by it's shape/colour.

    4 votes

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  20. Patient's e-script preference set to "MySL" but when "R" reissue button pressed it doesn't give you a selection of "paper, SMS or email" like it used to be in Fred Classic. It would be great to enable that function again.

    4 votes

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