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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

We may also merge and rename suggestions for clarity. We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the https://fredit.uservoice.com/tos including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Fred IT Group.



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FRED DISPENSE PLUS

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537 results found

  1. Have a constant beeping sound for script rejections similar to FredDispense Classic

    4 votes

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    0 comments  ·  Claiming  ·  Admin →
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  2. 4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  3. Hospitals usually only want 6 months history for patients, would be much easier and faster to use the 6 month history.

    4 votes

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  4. Allow a hybrid drug ranking system during brand/drug search. I like the dynamic default rankings but would also like to see my high ranked drugs in a different colour

    4 votes

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    0 comments  ·  Drug  ·  Admin →
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  5. we need the QR code to be printed on the duplicate sticker as it currently does on claim sticker. this will help with sorting the scripts and attach each duplicate to the claimable script and we do not have to go through mismatch everyday and move it to duplicates

    4 votes

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  6. When part of a medication is owing (e.g 1 of 2 boxes) there should be an option to see what date & time the owing boxes were scanned. This will help prevent customer's saying they've already picked up the owing medication.

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  7. Allow the inclusion of a space in drug search to aid search through own brand drugs and cannabis products. Or a code such as % to search partway through drug descriptions.
    e.g. OBD is called CP Melatonin 1mg/2mL. If you search "CP MELA", drug search looks for just the "CP" which is a large range of other compounding OBD's. Could type %melatonin to find anything with melatonin anywhere in description?

    4 votes

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    0 comments  ·  Drug  ·  Admin →
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  8. Patient profile notes. It takes a extra step (click in and out) to go into and out of patient notes. Previous FRED set up better.

    4 votes

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    0 comments  ·  Patient  ·  Admin →
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  9. The user wants an ability to delete script records from the "repeat remaining" (F3) screen. This could be helpful if a prescriber cancels an e-script repeat chain, causing it unavailable for dispensing. If they can remove it from the "repeat remaining" (F3) screen, it will avoid any confusion among users.

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  10. When a PRF is printed there is no identifying name/s appearing on the first page. Having all prior concession cards listed on the PRF under family details would be great too

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  11. When Fres Customer Portal button is clicked in Fred Plus, the resulting screen is lost easily if the mouse is clicked outside the screen. Consequently, it brings user back to square one. One alternative is to have the app. opened in our preferred browser like Fred Classic ensure that the screen does not close if we are attending to other matters simultaneously.
    Thx

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  12. Windows such as initial patient history is currently grey and aligned to dispense area - would be good if this border was a brighter colour (not/blue grey). Looks like the program is frozen when trying to dispense and history is up. Maybe a flash of the window or small shake would help to indicate that the window needs to be closed to continue

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  13. I would like a pop-up, similar to Owing Scripts, when a patient has an outstanding payment for a prescription on the till. Possibly a pop-up when there are items unpaid from more than 1 day

    4 votes

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    0 comments  ·  Patient  ·  Admin →
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  14. In Fred Dispense Classic, users had the ability to set a negative value for patient price, which is not permitted in Fred Dispense Plus. Users are interested in having the option to set a negative value as an acceptable patient price in Fred Dispense Plus. They find this feature valuable when they need to issue credits or refunds to patients for various reasons, as it also allows them to maintain a record of these transactions within the patient's profile. Using the "miscellaneous" item in the POS register to give refunds or credits is not an ideal alternative, as it can…

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  15. When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.

    Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  16. Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.

    4 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  17. Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!

    4 votes

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  18. Have the option to choose to arrange a facility report grouped by doctors and arranged in patient last name alphabetical order. Eg. The Facility > new script required report

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  19. Currently, the dispenser's initials are printed on the repeat scripts. Users would like the responsible pharmacist's initials to print instead.

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  20. When dispensing using "blank" line, description of an item can be very long. It appears that there is a limit of 58 characters for item description. The item description does not get printed fully on the label if the description is longer than 58 characters.

    4 votes

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