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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

We may also merge and rename suggestions for clarity. We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the https://fredit.uservoice.com/tos including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Fred IT Group.



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546 results found

  1. I'd like a shortcut key (or key combo) to be able to defer a script without having to tab through to 'status' or using the mouse to change to defer. A previous release indicated CTRL+D to defer but this prints an address label.

    6 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  2. Some pharmacies require the ability to be able to adjust pricing for different patient groups ie nursing homes, DAA patients, community patients.

    For example -
    Pharmacy A gives 10% discount on all OTC items to their webster pack patients.

    Currently, they have set this up by applying a general 10% discount on the patients Fred Office account which will automatically apply 10% discount on items scanned at the POS.

    User has suggested that it would be useful if Dispense Plus could detect the account's discount status and apply this 10% discount for question mark OTC items at the point of…

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  3. Even the best dispensing practices can lead to the occasional rejected script hitting the tills. No one is perfect. So with this in mind, it would be nice if a rejected script did not hit the till until cleared by a pharmacist. That is to say, either

    1. It gets "fixed" or ...
    2. It gets approved to go to the till (for whatever reason).

    Either way, having rejected scripts hitting the till is quite annoying.

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  4. Locums work infrequently on system and forget their password.

    Currently unable to delete users. Is there a solution so that the system can archive users no longer working at the store?

    6 votes

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  5. Dispense is not recognising Perindopril Erbumine and Perindopril Arginine as the same molecule and instead coming up as NEW DRUG when selected.

    Dispense recognises the drugs are the same in the patient history on the right but shows as NEW DRUG in the drug detail.

    6 votes

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    In the backlog  ·  2 comments  ·  Drug  ·  Admin →
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  6. Reintroduce the option to bulk drug rank top drugs from the "Ranked Drug List" report. Would like to periodically select top 200 drugs to be rank 1 based on usage

    5 votes

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    1 comment  ·  Drug  ·  Admin →
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  7. Patient history/compliance check shows previous pricing but this could be clearer.
    Perhaps the current script could be highlighted in a different colour in the dispense history (e.g. yellow)

    I'd like to option to be notified/warned when patient price has changed since the last dispensing.

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  8. F1 key is so close to F2, we keep on hitting on while trying to launch Patient History. if there is an option to stop F1 from launching internet browser > online fred help that would be amazing.

    5 votes

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    2 comments  ·  Other  ·  Admin →
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  9. 5 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  10. Check if user wants to scan a product when dispensing a 'Blank' product under DVA/Repat Authority, to ensure stock on hand is accounted for.

    5 votes

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  11. If Medview could recognise DD scripts as having a 6 month expiry that would allow an alert popping up when we go to scan it in to the queue as well as disappearing from MySl altogether.

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  12. In ScanCheck pressing F10 should take you to the final check screen of that drug.

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  13. Allow a hybrid drug ranking system during brand/drug search. I like the dynamic default rankings but would also like to see my high ranked drugs in a different colour

    5 votes

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    0 comments  ·  Drug  ·  Admin →
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  14. When a script is scanned and the prompt to update patient details with that of the eRx details appear, add a Select all Difference and Update option.

    Currently each difference needs to be ticked one by one. We find that the differences are not being updated as this is adding more time to the dispensing process.
    it would also be helpful to auto save and close the Patient details to save another step, and prompt if there is information missing.

    5 votes

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    0 comments  ·  Patient  ·  Admin →
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  15. When switching users to dispense a script, the default field to complete is initials, would be faster if the default field is password

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  16. We need a way to quickly email dispense history F2 and med profile CTRL+F4
    we get multiple requests from hosptial every day and the current process in FRED is onerous and time consuming

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. Option to autocharge to different account types for a patient
    e.g. patient has a Workcover/personal and Community (custom account type)
    Prompt to charge script to any of the three
    At the moment, can only charge to default Fred Office accounts

    5 votes

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  18. We get scripts from naturopaths who do not have a prescriber number so the only way around it is to have them as a casual prescriber.

    Either have a Naturopath in the drop down list or an 'other'.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Added Message on Address Label prints too low on the main label. It is very easy to miss because it usually overlaps the red "Keep out of reach of children" line on the bottom.

    Also, if the message is a little bit longer, it gets cut off from the label and part of it is missing.

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  20. Adding the ability to Save a report that has been customised will save a lot of time for monthly reporting when using the List of Scripts Report.

    5 votes

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    1 comment  ·  Reporting  ·  Admin →
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