Skip to content

FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

We may also merge and rename suggestions for clarity. We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the https://fredit.uservoice.com/tos including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Fred IT Group.



Thanks for supporting Fred Dispense Plus.

We are listening and we appreciate your feedback!

FRED DISPENSE PLUS

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

584 results found

  1. Can you put some sort of marker to indicate if a person has repeats held on file in the patient search field? That way if we have patients with the same name we don't have to click into each patient to see who it is.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Currently, the delete button in the facility maintenance screen is not available > user wants to be able to delete, or at least hide, a facility so that staff don't assign a wrong facility to patient profiles by error

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    In the backlog  ·  Jason responded

    Thanks for the suggestion - we'll look to include this in a future release

  3. I'd like a shortcut key (or key combo) to be able to defer a script without having to tab through to 'status' or using the mouse to change to defer. A previous release indicated CTRL+D to defer but this prints an address label.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Some pharmacies require the ability to be able to adjust pricing for different patient groups ie nursing homes, DAA patients, community patients.

    For example -
    Pharmacy A gives 10% discount on all OTC items to their webster pack patients.

    Currently, they have set this up by applying a general 10% discount on the patients Fred Office account which will automatically apply 10% discount on items scanned at the POS.

    User has suggested that it would be useful if Dispense Plus could detect the account's discount status and apply this 10% discount for question mark OTC items at the point of…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Like in Fred Classic, may we have drug reports by molecule? Something like "Olanzapine?" in the drug search will give us a report of ALL strengths (and, so, all brands) of the molecule.

    At present we can only report on molecule and strength.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Seeking User Feedback  ·  Jason responded

    Thanks for the idea. Also – using a star (*) at the end of a drug search using brand name will allow multiple items to be selected in the report.

  6. Even the best dispensing practices can lead to the occasional rejected script hitting the tills. No one is perfect. So with this in mind, it would be nice if a rejected script did not hit the till until cleared by a pharmacist. That is to say, either

    1. It gets "fixed" or ...
    2. It gets approved to go to the till (for whatever reason).

    Either way, having rejected scripts hitting the till is quite annoying.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    In the backlog  ·  Jason responded

    Thanks for the suggestion, we’ll consider this in the future.

  7. Locums work infrequently on system and forget their password.

    Currently unable to delete users. Is there a solution so that the system can archive users no longer working at the store?

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Dispense is not recognising Perindopril Erbumine and Perindopril Arginine as the same molecule and instead coming up as NEW DRUG when selected.

    Dispense recognises the drugs are the same in the patient history on the right but shows as NEW DRUG in the drug detail.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    In the backlog  ·  2 comments  ·  Drug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. When entering a new patient there is no way to tab down to a date of birth, it goes from name > address > medicare > concession. Meaning it takes extra clicks of the mouse to be able to enter dob. This is a loss of function from FRED classic. Can you make it so that it goes from the address to dob then to medicare.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Patient  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Reintroduce the option to bulk drug rank top drugs from the "Ranked Drug List" report. Would like to periodically select top 200 drugs to be rank 1 based on usage

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Drug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Patient history/compliance check shows previous pricing but this could be clearer.
    Perhaps the current script could be highlighted in a different colour in the dispense history (e.g. yellow)

    I'd like to option to be notified/warned when patient price has changed since the last dispensing.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. F11/GS and G will only display the Drug PBS code selected on initial search.
    With the amount of 60 day supply medication increasing, selecting the incorrect PBS code is also becoming common for manul scripts.

    Having a Generic Drug search, eg GD from the drug field, to show all PBS codes for the generic drug, would help reduce dispensing errors as we currently have to mov back to the Drug field and edit the drug select to then find the correct PBS code.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. F1 key is so close to F2, we keep on hitting on while trying to launch Patient History. if there is an option to stop F1 from launching internet browser > online fred help that would be amazing.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Be able to check an escript when the label is scanned immediately after dispensing. Having to go into "final check" is an extra unnecessary step especially when you are the dispensing pharmacist. MINFOS have this ability already.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Check if user wants to scan a product when dispensing a 'Blank' product under DVA/Repat Authority, to ensure stock on hand is accounted for.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. If Medview could recognise DD scripts as having a 6 month expiry that would allow an alert popping up when we go to scan it in to the queue as well as disappearing from MySl altogether.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. In ScanCheck pressing F10 should take you to the final check screen of that drug.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dispensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Hospitals usually only want 6 months history for patients, would be much easier and faster to use the 6 month history.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Fred+ Dispense integrates essential tools such as eMIMs, AMH, NDSS, and etg, yet it lacks persistent login sessions, saved credentials or a Single Sign-On (SSO) feature.
    Users find it quicker to access these tools via Google Chrome, where saved login details enable instant access, even though this is a less than ideal scenario.
    Implementing persistent login sessions within Fred Dispense Plus would not only streamline access to these critical resources but also enhance the user experience and greatly improve workflow productivity without needing to leave the Fred+ Dispense ecosystem.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?