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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

We may also merge and rename suggestions for clarity. We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the https://fredit.uservoice.com/tos including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Fred IT Group.



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  1. e.g. Searching "telmi 40" will show generics with "telmi" in description but will not show Mizart (Viatris brand telmisartan generic)

    Suggest for initial search to search for drug description AND generic description?

    7 votes

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    0 comments  ·  Drug  ·  Admin →
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  2. I would like you to add more patient search options, eg. concession number, DOB.
    We have a lot of Nguyen's in our demographic and the first names and middle names are often similar and interchangeable and they often have different addresses. I believe the Z dispense already have these search functions.

    7 votes

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  3. SMS feature integration. This feature allows user to send a SMS text to customer for non-urgent things, such as to let them know their order has arrived or their drug is being ordered etc. This does not have to be complicated or involved with auto reminding customers when they're due for a repeat because we have got Medadvisor for that. Fred should charge user the fee for the amount of texts sent at the end of the month, or make it as a "recharge as you go", either way is ok.

    7 votes

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  4. Can we please have an option to remove the PDL warning pop ups like in dispense classic? Otherwise it leads to click-fatigue which then means staff miss other important messages.

    7 votes

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  5. Add a print button to the eMims drug interaction screen

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  6. When dispensing a drug, a graph showing the monthly drug usage on the main dispense screen would be a great addition instead of having to go into quickpad or generate a report to see the drug usage, In addition it would be good if the graph could show the total usage of the ingredient rather than the brand.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  7. In the PBS Claiming window, there are UG prescriptions which have been rejected, however these shouldn't be able to be claimed for anyway which causes confusion

    7 votes

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  8. 7 votes

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    1 comment  ·  Other  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the post, we’ll look to put this into a future release.

  9. the tile for patient notes needs to be brighter colour.
    eg, if we put a comment there, eg, preferns no plastic bag,
    or partially deaf etc, it should scream out at you

    7 votes

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    0 comments  ·  Dispensing  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the post. We’ll see if we can include this improvement in a future release.

  10. Could we please have this option appear at the end of dispensing a script for dispense patients who are linked to an account who are not already set to autocharge. This would be beneficial rather than needing to go to extra details manually to set the account as autocharge.
    (Please match workflow to Fred Dispense Classic)

    7 votes

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    0 comments  ·  Dispensing  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the post. We’ll look to include this in a future release

  11. 7 votes

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    0 comments  ·  Drug  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the post, great suggestion. We’ll see if we can include in a future release.

  12. After selecting generic drug name, have the ability to default sorting of the brandname lists by Stock on hand

    6 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  13. Reintroduce the option to bulk drug rank top drugs from the "Ranked Drug List" report. Would like to periodically select top 200 drugs to be rank 1 based on usage

    6 votes

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    1 comment  ·  Drug  ·  Admin →
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  14. Patient history/compliance check shows previous pricing but this could be clearer.
    Perhaps the current script could be highlighted in a different colour in the dispense history (e.g. yellow)

    I'd like to option to be notified/warned when patient price has changed since the last dispensing.

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  15. Be able to check an escript when the label is scanned immediately after dispensing. Having to go into "final check" is an extra unnecessary step especially when you are the dispensing pharmacist. MINFOS have this ability already.

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  16. If Medview could recognise DD scripts as having a 6 month expiry that would allow an alert popping up when we go to scan it in to the queue as well as disappearing from MySl altogether.

    6 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  17. Fred+ Dispense integrates essential tools such as eMIMs, AMH, NDSS, and etg, yet it lacks persistent login sessions, saved credentials or a Single Sign-On (SSO) feature.
    Users find it quicker to access these tools via Google Chrome, where saved login details enable instant access, even though this is a less than ideal scenario.
    Implementing persistent login sessions within Fred Dispense Plus would not only streamline access to these critical resources but also enhance the user experience and greatly improve workflow productivity without needing to leave the Fred+ Dispense ecosystem.

    6 votes

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  18. Would like a way to show custom sigs associated with drugs (particularly S3 ?items)
    Suggest to display this in the Warnings tile where we don't look at all details (e.g. S/Care suggestions)

    e.g. ?dispense an S3 (ventolin)
    Warning tile to show
    Sigs: vent

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  19. When a script is scanned and the prompt to update patient details with that of the eRx details appear, add a Select all Difference and Update option.

    Currently each difference needs to be ticked one by one. We find that the differences are not being updated as this is adding more time to the dispensing process.
    it would also be helpful to auto save and close the Patient details to save another step, and prompt if there is information missing.

    6 votes

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    0 comments  ·  Patient  ·  Admin →
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  20. When switching users to dispense a script, the default field to complete is initials, would be faster if the default field is password

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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