614 results found
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Ability to centrally add note to drugs
Note pops up in Dispense Plus when dispensing a drug i.e. Dispense Prolia note advices Pharmacists of a patient programs service. This have been set centrally and pushed to participating pharmacies.
7 votesThank you for your feedback
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email
We need a way to quickly email dispense history F2 and med profile CTRL+F4
we get multiple requests from hosptial every day and the current process in FRED is onerous and time consuming7 votesThank you for your feedback
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Notes in FinalCheck screen
Can notes, especially important patient notes automatically flag in the f10 pharmacist check screen.
Also, can q script box on check screen not be in front of all programs when you exit out of FRED -> to stay in FRED window
7 votesThank you, good feedback
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Adjustable notes on pharmacy receipts & invoices
We've been having issues with patients wanting to return medications for a refund.
It would be great if there is a field in dispense options to add permanent notes to pharmacy receipts& invoices from FRED (kind of like the editable ads you can print on the sides of repeat papers).A disclaimer that says "Pharmacy medications cannot be returned once collected. " would have really helped us.
7 votesThank you for your feedback
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Label showing * for auto charge even if script not charged to account
Site have script rule set up that if account is under credit limit and script charge would take it over the limit it does not auto charge and sends to the till.
There is no prompt/indicator that it went over the credit limit and the label also still has an * which is an indicator of autocharge.
Can we get a prompt that if the account goes over the credit limit it allows to override or confirm send to the till and then print no * on the label if it does send to the till.
7 votesThank you for your feedback
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Ability to arrange Facility Reports in patient last name alphabetical order
Have the option to choose to arrange a facility report grouped by doctors and arranged in patient last name alphabetical order. Eg. The Facility > new script required report
7 votesGood idea, thank you for your feedback
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Drug search while dispensing to search generic descriptions
e.g. Searching "telmi 40" will show generics with "telmi" in description but will not show Mizart (Viatris brand telmisartan generic)
Suggest for initial search to search for drug description AND generic description?
7 votesThank you for your feedback
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I would like you to add more patient search options, eg. concession number, DOB
I would like you to add more patient search options, eg. concession number, DOB.
We have a lot of Nguyen's in our demographic and the first names and middle names are often similar and interchangeable and they often have different addresses. I believe the Z dispense already have these search functions.7 votes -
Ability to send SMS to customers
SMS feature integration. This feature allows user to send a SMS text to customer for non-urgent things, such as to let them know their order has arrived or their drug is being ordered etc. This does not have to be complicated or involved with auto reminding customers when they're due for a repeat because we have got Medadvisor for that. Fred should charge user the fee for the amount of texts sent at the end of the month, or make it as a "recharge as you go", either way is ok.
7 votes -
Option to remove pdl warning pop ups
Can we please have an option to remove the PDL warning pop ups like in dispense classic? Otherwise it leads to click-fatigue which then means staff miss other important messages.
7 votes -
"Print" button on drug interaction screen
Add a print button to the eMims drug interaction screen
7 votesThanks for the post, we’ll add it to the backlog of items
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Drug Usage Graph visible when dispensing
When dispensing a drug, a graph showing the monthly drug usage on the main dispense screen would be a great addition instead of having to go into quickpad or generate a report to see the drug usage, In addition it would be good if the graph could show the total usage of the ingredient rather than the brand.
7 votesGreat suggestion – thank you.
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Remove UG Prescription from PBS Claiming Window
In the PBS Claiming window, there are UG prescriptions which have been rejected, however these shouldn't be able to be claimed for anyway which causes confusion
7 votes -
7 votes
Thanks for the post, we’ll look to put this into a future release.
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able to make the patient notes tile brighter colour
the tile for patient notes needs to be brighter colour.
eg, if we put a comment there, eg, preferns no plastic bag,
or partially deaf etc, it should scream out at you7 votesThanks for the post. We’ll see if we can include this improvement in a future release.
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Have option to "Set this account to autocharge"
Could we please have this option appear at the end of dispensing a script for dispense patients who are linked to an account who are not already set to autocharge. This would be beneficial rather than needing to go to extra details manually to set the account as autocharge.
(Please match workflow to Fred Dispense Classic)7 votesThanks for the post. We’ll look to include this in a future release
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7 votes
Thanks for the post, great suggestion. We’ll see if we can include in a future release.
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Locums Passwords: Option for Locums to reset their password and potentially users archived.
Locums work infrequently on system and forget their password.
Currently unable to delete users. Is there a solution so that the system can archive users no longer working at the store?
7 votes -
The order in which 30-day and 60-day options are displayed differs depending on the script type.
The order in which 30-day and 60-day options are displayed on the drug selection screen differs depending on the script type.
Example: Perindopril 10mg
When the script type is set to PBS, the list shows:
9008D Qty 30 (30-day script)
13555K Qty 60 (60-day script)
When the script type is set to Non-PBS, the list shows:
13555K Qty 30 (60-day script)
9008D Qty 30 (30-day script)
If a user scans a PBS script and for whatever reason, is retrieved as Non-PBS, they may manually select the top line assuming it’s the 30-day option. After changing the script type back to…
6 votesThank you for your feedback
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Tabs for having multiple patient dispensing profiles open at the same time
When I get a phone call or interruption during dispensing, I currently have to Esc out of the current patient profile and I lose all the work I have done up until that point and then have to restart dispensing from scratch. With other dispensing softwares they can open a new tab to search a patient (like a web browser) and then come back and pick up on the dispensing where they left off before the interruption. Why can't we have this feature in Fred Dispense Plus?
6 votesThank you for your feedback
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