629 results found
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Expired DD scripts appearing/being able to scan into Medview
If Medview could recognise DD scripts as having a 6 month expiry that would allow an alert popping up when we go to scan it in to the queue as well as disappearing from MySl altogether.
7 votesThank you for your feedback
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PDE number on wait screen
Would it be possible to add the wholesaler PDE number to the screen that appears once the script is dispensed? Currently the label appears and the following tiles: coding sticker, warnings, safety net, CMI. It would be very beneficial for ordering products we do not keep and more importantly high cost fridge items which we cannot return. We usually dispense the item first obtain the PDE number and then use this to enter into our wholesaler portal to double check we have the correct product.
Currently we have to try and remember to obtain the PDE when dispensing the script…7 votesThank you for your feedback
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Finalcheck to move scripts/basket out of Checking Column in MedView Flow
Upon checking a script in FinalCheck, please allow Fred Dispense Plus to mark the script as '"Checked" in MedView Flow and progress the scripts towards the Done column
7 votesThank you for your feedback
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Escripts to show "doctor's notes"
Request to have the Doctor's notes field appear in the eScript information box in Fred Dispense Plus. This information is available in other dispense softwares.
We had an incident where a psychostim script was missing CA authority. The prescriber was adamant that she had noted it down. We then dispensed the scripts at another pharmacy (different software) and could view the doctor had written the CA code in "doctors notes"
"Doctors notes" also shows up on medview. It would be helpful for it to appear on fred dispense plus too as we don't use medview often.
7 votesPrescriber annotations are displayed on both the annotations tile and the eScript. Can you please contact the Fred Help team so they can investigate this eScript
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Persistent Login/SSO for Fred+ Dispense: Stay Logged In to eMIMs, AMH, NDSS, and eTG Tools
Fred+ Dispense integrates essential tools such as eMIMs, AMH, NDSS, and etg, yet it lacks persistent login sessions, saved credentials or a Single Sign-On (SSO) feature.
Users find it quicker to access these tools via Google Chrome, where saved login details enable instant access, even though this is a less than ideal scenario.
Implementing persistent login sessions within Fred Dispense Plus would not only streamline access to these critical resources but also enhance the user experience and greatly improve workflow productivity without needing to leave the Fred+ Dispense ecosystem.7 votesThank you for your feedback
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Final check & interactions
Would be fabulous to have the ability to check drug interactions and a list of C& A labels required at the final check screen.
7 votesGood suggestion, thank you for your feedback
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SIG Length
Please let us make a sig as long as we want. There is no need for limiting SIG length to 125 characters...
7 votesThank you for your feedback
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Ability to centrally add note to drugs
Note pops up in Dispense Plus when dispensing a drug i.e. Dispense Prolia note advices Pharmacists of a patient programs service. This have been set centrally and pushed to participating pharmacies.
7 votesThank you for your feedback
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email
We need a way to quickly email dispense history F2 and med profile CTRL+F4
we get multiple requests from hosptial every day and the current process in FRED is onerous and time consuming7 votesThank you for your feedback
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Notes in FinalCheck screen
Can notes, especially important patient notes automatically flag in the f10 pharmacist check screen.
Also, can q script box on check screen not be in front of all programs when you exit out of FRED -> to stay in FRED window
7 votesThank you, good feedback
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Adjustable notes on pharmacy receipts & invoices
We've been having issues with patients wanting to return medications for a refund.
It would be great if there is a field in dispense options to add permanent notes to pharmacy receipts& invoices from FRED (kind of like the editable ads you can print on the sides of repeat papers).A disclaimer that says "Pharmacy medications cannot be returned once collected. " would have really helped us.
7 votesThank you for your feedback
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Make overlaying windows more obvious (e.g. patient history)
Windows such as initial patient history is currently grey and aligned to dispense area - would be good if this border was a brighter colour (not/blue grey). Looks like the program is frozen when trying to dispense and history is up. Maybe a flash of the window or small shake would help to indicate that the window needs to be closed to continue
7 votesGood feedback, thank you
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Promotion price to display when dispensing an S3 or OTC item on sale
If site has Fred Office and Fred Dispense it would be great when dispensing an S3 or OTC item that is on catalogue for this price to be visible in Dispense. Currently only shows the normal retail price and not the price advertised on the sale shelf ticket
7 votesThank you for your feedback
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Label showing * for auto charge even if script not charged to account
Site have script rule set up that if account is under credit limit and script charge would take it over the limit it does not auto charge and sends to the till.
There is no prompt/indicator that it went over the credit limit and the label also still has an * which is an indicator of autocharge.
Can we get a prompt that if the account goes over the credit limit it allows to override or confirm send to the till and then print no * on the label if it does send to the till.
7 votesThank you for your feedback
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Drug search while dispensing to search generic descriptions
e.g. Searching "telmi 40" will show generics with "telmi" in description but will not show Mizart (Viatris brand telmisartan generic)
Suggest for initial search to search for drug description AND generic description?
7 votesThank you for your feedback
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I would like you to add more patient search options, eg. concession number, DOB
I would like you to add more patient search options, eg. concession number, DOB.
We have a lot of Nguyen's in our demographic and the first names and middle names are often similar and interchangeable and they often have different addresses. I believe the Z dispense already have these search functions.7 votes -
Ability to send SMS to customers
SMS feature integration. This feature allows user to send a SMS text to customer for non-urgent things, such as to let them know their order has arrived or their drug is being ordered etc. This does not have to be complicated or involved with auto reminding customers when they're due for a repeat because we have got Medadvisor for that. Fred should charge user the fee for the amount of texts sent at the end of the month, or make it as a "recharge as you go", either way is ok.
7 votes -
Repeats Remaining
When looking at the repeats remaining screen (F3 shortcut) if there are no repeats remaining can you please say "No repeats remaining" so we know for sure and not mistake the blank screen thinking repeats remaining are still loading
7 votes -
"Print" button on drug interaction screen
Add a print button to the eMims drug interaction screen
7 votesThanks for the post, we’ll add it to the backlog of items
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Drug Usage Graph visible when dispensing
When dispensing a drug, a graph showing the monthly drug usage on the main dispense screen would be a great addition instead of having to go into quickpad or generate a report to see the drug usage, In addition it would be good if the graph could show the total usage of the ingredient rather than the brand.
7 votesGreat suggestion – thank you.
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