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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

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FRED DISPENSE PLUS

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537 results found

  1. We've been having issues with patients wanting to return medications for a refund.
    It would be great if there is a field in dispense options to add permanent notes to pharmacy receipts& invoices from FRED (kind of like the editable ads you can print on the sides of repeat papers).

    A disclaimer that says "Pharmacy medications cannot be returned once collected. " would have really helped us.

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  2. In Classic, in the Patient History, some scripts are flagged with the letter 'r' to identify scripts that were previously owing but have been reconciled.
    Although these details are now in the Script Audit, having a quick visual indicator from F2/Patient History is helpful when assessing patient compliance and and correspondence with prescribers.

    7 votes

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    0 comments  ·  Patient  ·  Admin →
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  3. e.g. Searching "telmi 40" will show generics with "telmi" in description but will not show Mizart (Viatris brand telmisartan generic)

    Suggest for initial search to search for drug description AND generic description?

    7 votes

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    0 comments  ·  Drug  ·  Admin →
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  4. SMS feature integration. This feature allows user to send a SMS text to customer for non-urgent things, such as to let them know their order has arrived or their drug is being ordered etc. This does not have to be complicated or involved with auto reminding customers when they're due for a repeat because we have got Medadvisor for that. Fred should charge user the fee for the amount of texts sent at the end of the month, or make it as a "recharge as you go", either way is ok.

    7 votes

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  5. Can we please have an option to remove the PDL warning pop ups like in dispense classic? Otherwise it leads to click-fatigue which then means staff miss other important messages.

    7 votes

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  6. Fred Dispense Plus is missing the option to set "Apply GST to Patient Price" that is still an option in Fred Classic. This is done through the "Extra Information" tab in the patient profile. This function is essential if you are dispensing items to an organisation or corporate client who is not the end user of the product. It is incredibly inconvenient to "ALT-G" for each individual item you dispense to the organisation, especially when you are dispensing many at a time.

    7 votes

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    0 comments  ·  Patient  ·  Admin →
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  7. Sometimes patients request to get a smaller quantity with an increased number of repeats compared to what Dr prescribes. (eg, Dr prescribes qty 30 with 0 repeats, but patient asks pharmacy to dispense qty 10 with 2 repeats)

    Currently, in such a scenario, details on the eRx message are not updated with new quantity and repeats remaining. This causes an issue, especially when dispensing outside repeat eScripts with such change.

    To prevent the issue, the system should block the repeats fields from being edited on ePrescrition.

    7 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  8. Add a print button to the eMims drug interaction screen

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  9. When looking at Patient history in F2 in Fred dispense, can the escript be highlighted as the e is very small. Like owing and deferred scripts colours, very difficult to quickly scan for e

    7 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  10. In the PBS Claiming window, there are UG prescriptions which have been rejected, however these shouldn't be able to be claimed for anyway which causes confusion

    7 votes

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  11. 7 votes

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    1 comment  ·  Other  ·  Admin →
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  12. the tile for patient notes needs to be brighter colour.
    eg, if we put a comment there, eg, preferns no plastic bag,
    or partially deaf etc, it should scream out at you

    7 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  13. Adding RTPM (e.g. Safescript) result column to the Wait Screen would be quite useful in reviewing the script. The current option to check the RTPM result again at the moment is through editing the script and resubmitting it.

    7 votes

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  14. Could we please have this option appear at the end of dispensing a script for dispense patients who are linked to an account who are not already set to autocharge. This would be beneficial rather than needing to go to extra details manually to set the account as autocharge.
    (Please match workflow to Fred Dispense Classic)

    7 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  15. The Yes/No sliders can be confusing in regards to the current value

    7 votes

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    1 comment  ·  Patient  ·  Admin →
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  16. 7 votes

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    0 comments  ·  Drug  ·  Admin →
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  17. In the past an owing script could be edited to be continued dispensing, can this be updated in the new software also?

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  18. would like the ability to backup and be able to recover accidentally deleted diary notes

    suggested not having the 'CLEAR' button right next to the 'SAVE' button to minimise the risk of clicking the wrong button

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  19. Option to have the small label blank when a patient is on the Safety Net as was in Fred Dispense.

    6 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  20. Please let us make a sig as long as we want. There is no need for limiting SIG length to 125 characters...

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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