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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

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  1. When entering patient and prescriber telephone numbers they should be automatically separated into shorter blocks of digits or ‘chunks’.

    Telephone numbers are easier to read and confirm when their digits are chunked, rather than appearing in one large group as they are now.

    Australian telephone numbers in general use have no more than 10 digits and the software should prompt you if you have missed entering a digit:

    Landlines – 2 digits for the area code followed by 8 digits for the rest of the telephone number i.e., 02 XXXX XXXX .

    Mobiles – 10 digits (there is no area…

    8 votes

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    0 comments  ·  Patient  ·  Admin →
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  2. The ability to be able to search the diary for an old entry

    8 votes

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  3. Before finishing dispensing an E-Script, have it clearly shown in Patient Details where any repeat will go (i.e PRINT, SMS, MySL, etc).
    This should save time correcting after the fact.

    8 votes

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    2 comments  ·  Dispensing  ·  Admin →
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    Seeking User Feedback  ·  Jason responded

    The preference is shown just underneath the blue patient banner. Does it need to be more prominent? 

  4. Ability to Create a MedsIndex within Fred Dispense Plus allowing the monitoring of multiple medications repeat refill intervals giving the pharmacy the ability to support their patient needs.
    Would like a Medication Summary of all medications a patient is on with a score. Like the one available in Fred Dispense Classic

    8 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. Fred Dispense Plus is missing the option to set "Apply GST to Patient Price" that is still an option in Fred Classic. This is done through the "Extra Information" tab in the patient profile. This function is essential if you are dispensing items to an organisation or corporate client who is not the end user of the product. It is incredibly inconvenient to "ALT-G" for each individual item you dispense to the organisation, especially when you are dispensing many at a time.

    8 votes

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    0 comments  ·  Patient  ·  Admin →
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  6. When printing labels for a script with multiple packs it would be nice to be able to specify how many tablets are in each box.
    eg. Total quantity 90 tablets (product comes as box of 20). FRED would allow you to specify 20, 20, 20, 20 and 10 quantity on each label.

    8 votes

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  7. After filtering rejected scripts in the PBS claim screen, editing one of the rejected scripts clears that filter. Users need to set the filter again to locate the remaining rejected scripts. This becomes very repetitive especially when there are many rejected scripts that need to be reclaimed. The system should remember the filter even after editing a script.

    8 votes

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    0 comments  ·  Dispensing  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the suggestion, we'll look to implement in a future release

  8. Sometimes patients request to get a smaller quantity with an increased number of repeats compared to what Dr prescribes. (eg, Dr prescribes qty 30 with 0 repeats, but patient asks pharmacy to dispense qty 10 with 2 repeats)

    Currently, in such a scenario, details on the eRx message are not updated with new quantity and repeats remaining. This causes an issue, especially when dispensing outside repeat eScripts with such change.

    To prevent the issue, the system should block the repeats fields from being edited on ePrescrition.

    8 votes

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    0 comments  ·  Dispensing  ·  Admin →
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    Under review  ·  Jason responded

    We'll investigate how this can be done for  an ePrescription

  9. When looking at Patient history in F2 in Fred dispense, can the escript be highlighted as the e is very small. Like owing and deferred scripts colours, very difficult to quickly scan for e

    8 votes

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  10. Adding RTPM (e.g. Safescript) result column to the Wait Screen would be quite useful in reviewing the script. The current option to check the RTPM result again at the moment is through editing the script and resubmitting it.

    8 votes

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    1 comment  ·  Other  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the suggestion, we’ll consider adding when we next work on the Wait Screen

  11. When entering a new patient, the curser doesn’t move through the Medicare card input and can be missed which results in having to return to update the patient details after saving.

    8 votes

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    0 comments  ·  Patient  ·  Admin →
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    Under review  ·  Jason responded

    Thanks for the post. It’s in our plans to re-look at this to keep further improving it.

  12. would like the ability to backup and be able to recover accidentally deleted diary notes

    suggested not having the 'CLEAR' button right next to the 'SAVE' button to minimise the risk of clicking the wrong button

    7 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  13. Option to have the small label blank when a patient is on the Safety Net as was in Fred Dispense.

    7 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  14. Would it be possible to add the wholesaler PDE number to the screen that appears once the script is dispensed? Currently the label appears and the following tiles: coding sticker, warnings, safety net, CMI. It would be very beneficial for ordering products we do not keep and more importantly high cost fridge items which we cannot return. We usually dispense the item first obtain the PDE number and then use this to enter into our wholesaler portal to double check we have the correct product.
    Currently we have to try and remember to obtain the PDE when dispensing the script…

    7 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  15. Upon checking a script in FinalCheck, please allow Fred Dispense Plus to mark the script as '"Checked" in MedView Flow and progress the scripts towards the Done column

    7 votes

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    1 comment  ·  Integrations  ·  Admin →
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  16. Request to have the Doctor's notes field appear in the eScript information box in Fred Dispense Plus. This information is available in other dispense softwares.

    We had an incident where a psychostim script was missing CA authority. The prescriber was adamant that she had noted it down. We then dispensed the scripts at another pharmacy (different software) and could view the doctor had written the CA code in "doctors notes"

    "Doctors notes" also shows up on medview. It would be helpful for it to appear on fred dispense plus too as we don't use medview often.

    7 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  17. Please let us make a sig as long as we want. There is no need for limiting SIG length to 125 characters...

    7 votes

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  18. Note pops up in Dispense Plus when dispensing a drug i.e. Dispense Prolia note advices Pharmacists of a patient programs service. This have been set centrally and pushed to participating pharmacies.

    7 votes

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    2 comments  ·  Dispensing  ·  Admin →
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  19. Can notes, especially important patient notes automatically flag in the f10 pharmacist check screen.

    Also, can q script box on check screen not be in front of all programs when you exit out of FRED -> to stay in FRED window

    7 votes

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    1 comment  ·  Patient  ·  Admin →
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  20. We've been having issues with patients wanting to return medications for a refund.
    It would be great if there is a field in dispense options to add permanent notes to pharmacy receipts& invoices from FRED (kind of like the editable ads you can print on the sides of repeat papers).

    A disclaimer that says "Pharmacy medications cannot be returned once collected. " would have really helped us.

    7 votes

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    1 comment  ·  Other  ·  Admin →
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