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FRED DISPENSE PLUS

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546 results found

  1. Sometimes patients request to get a smaller quantity with an increased number of repeats compared to what Dr prescribes. (eg, Dr prescribes qty 30 with 0 repeats, but patient asks pharmacy to dispense qty 10 with 2 repeats)

    Currently, in such a scenario, details on the eRx message are not updated with new quantity and repeats remaining. This causes an issue, especially when dispensing outside repeat eScripts with such change.

    To prevent the issue, the system should block the repeats fields from being edited on ePrescrition.

    8 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  2. Can we please request password access to dispensary reports just like FRED Classic permitted us to do?

    8 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  3. When looking at Patient history in F2 in Fred dispense, can the escript be highlighted as the e is very small. Like owing and deferred scripts colours, very difficult to quickly scan for e

    8 votes

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  4. Is it just me or is it hard for the scanners to pick up the barcode on the dispensing labels? I have tried changing the darkness, orientation of the label, different scanners etc etc etc. And the scanners have not changed with the switch to Fred Dispense Plus. Case in point is that I can easily scan labels produced on Classic.

    Any ideas?

    8 votes

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  5. The Yes/No sliders can be confusing in regards to the current value

    8 votes

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    1 comment  ·  Patient  ·  Admin →
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  6. Toggle Yes/No if you want to print out the Continued Dispensing Consumer Declaration and Prescriber Notification Form.

    No other dispensing system requires this, probably better to remove altogether, as its a waste of paper.

    7 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  7. Like the patient attribute banner, but would like the attributes to display in Final Check patient banner

    7 votes

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    0 comments  ·  Patient  ·  Admin →
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  8. would like the ability to backup and be able to recover accidentally deleted diary notes

    suggested not having the 'CLEAR' button right next to the 'SAVE' button to minimise the risk of clicking the wrong button

    7 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  9. Option to have the small label blank when a patient is on the Safety Net as was in Fred Dispense.

    7 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  10. Upon checking a script in FinalCheck, please allow Fred Dispense Plus to mark the script as '"Checked" in MedView Flow and progress the scripts towards the Done column

    7 votes

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    1 comment  ·  Integrations  ·  Admin →
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  11. When searching for a drug in the Drugs List, there is not Stock on hand column. I can see it when using F7 or when dispensing but seeing it in the drug list search will help me identify which items need to priced (the ones with SOH showing)

    7 votes

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    0 comments  ·  Drug  ·  Admin →
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  12. Note pops up in Dispense Plus when dispensing a drug i.e. Dispense Prolia note advices Pharmacists of a patient programs service. This have been set centrally and pushed to participating pharmacies.

    7 votes

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    2 comments  ·  Dispensing  ·  Admin →
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  13. There are just over 40 drugs that are on the Prescriber Bag list (https://www.pbs.gov.au/browse/doctorsbag)

    Change the workflow so that you do not need to search for each drug. When a drs bag script is presented click the seach button in FD+ and display the dull Prescribers Bag list of items.
    Select the prescribed/ordered drugs by 'ticking' each item. Then have the ability to dispense in bulk.
    All these drugs will have the same date, same prescriber, no directions and are $0.00 this will help streaming the processes for these scripts.

    7 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  14. We've been having issues with patients wanting to return medications for a refund.
    It would be great if there is a field in dispense options to add permanent notes to pharmacy receipts& invoices from FRED (kind of like the editable ads you can print on the sides of repeat papers).

    A disclaimer that says "Pharmacy medications cannot be returned once collected. " would have really helped us.

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  15. Site have script rule set up that if account is under credit limit and script charge would take it over the limit it does not auto charge and sends to the till.

    There is no prompt/indicator that it went over the credit limit and the label also still has an * which is an indicator of autocharge.

    Can we get a prompt that if the account goes over the credit limit it allows to override or confirm send to the till and then print no * on the label if it does send to the till.

    7 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  16. e.g. Searching "telmi 40" will show generics with "telmi" in description but will not show Mizart (Viatris brand telmisartan generic)

    Suggest for initial search to search for drug description AND generic description?

    7 votes

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    0 comments  ·  Drug  ·  Admin →
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  17. Ability to set instructions for a medication (e.g. Ventolin). When the medication is selected, instructions automatically load -- without need to enter SIG. Direct link to drug instead.

    7 votes

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  18. SMS feature integration. This feature allows user to send a SMS text to customer for non-urgent things, such as to let them know their order has arrived or their drug is being ordered etc. This does not have to be complicated or involved with auto reminding customers when they're due for a repeat because we have got Medadvisor for that. Fred should charge user the fee for the amount of texts sent at the end of the month, or make it as a "recharge as you go", either way is ok.

    7 votes

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  19. Can we please have an option to remove the PDL warning pop ups like in dispense classic? Otherwise it leads to click-fatigue which then means staff miss other important messages.

    7 votes

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  20. Fred Dispense Plus is missing the option to set "Apply GST to Patient Price" that is still an option in Fred Classic. This is done through the "Extra Information" tab in the patient profile. This function is essential if you are dispensing items to an organisation or corporate client who is not the end user of the product. It is incredibly inconvenient to "ALT-G" for each individual item you dispense to the organisation, especially when you are dispensing many at a time.

    7 votes

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    0 comments  ·  Patient  ·  Admin →
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