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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

We may also merge and rename suggestions for clarity. We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the https://fredit.uservoice.com/tos including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Fred IT Group.



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FRED DISPENSE PLUS

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652 results found

  1. Users would like the system to highlight as Rejection rather than Warning when PBS returns the critical authority rejection warning, such as W150 (Authority prescription number provided not found in authority records), for a script so that it does not get missed.

    6 votes

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  2. Just like the FRED classic. Help/assist display at the bottom of the screen when users move to every dispensing field. For example:
    The date field" "Press +/- a day <PgUp> or (PgDn> a month or <T> today date"
    The name field: Search by SURNAME FIRSTNAME ADDRESS or Number or <S>ame or<P>revious........"
    Especially important for new user to FRED Dispense Plus

    6 votes

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  3. Would be helpful to be able to print a copy of eScript from Final Check screen (not just see the eScript detail) as you can from MedView Flo. This would be helpful for when scan an eScript directly into Dispense so can print a copy e.g. for DD record or if there is a query that couldn't be solved straight away and may need another staff member to follow-up on or at a later time so can see script there is an issue with without having to go back into system.

    6 votes

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  4. We are still having issues with Repat prescriptions. If you try and edit a script, all the authority details are lost and have to be re-entered. And the converting to Private instead of Repat is still happening. Is there an ETA on when this issue will be fixed please?

    6 votes

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    In the backlog  ·  1 comment  ·  Dispensing  ·  Admin →
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  5. A user would like the system to prompt 'Are you sure?' after clicking the clear button in the diary note screen so that notes do not get cleared accidentally.

    6 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  6. Can you please integrate FRED NXT with Modeus DD Book, for receival of schedule 8 items. Modeus is integrated with FRED classic for this function, but not NXT.
    This allows for less keying errors and reduces time spent entering S8 drugs line by line when receiving.
    Thank you

    6 votes

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  7. If a customer has more than 1 e-script to scan, there should be a button in Fred Dispense Plus to click to open up a space where they (customer) can just keep scanning multiple e-scripts, one after one, for them to queue up. At the moment, this can only be achieved via medview web or pharmacist clicking at the "+" button after every time they finish scanning 1 code.

    6 votes

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  8. When dispensing owing medication (faxed scripts) there is no option to have the number of repeats on the label as FRED classic had. This has led to customers' ending up confused about how many repeats they have left, and some doctors have rung not happy thinking we have made an error.

    6 votes

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    0 comments  ·  Patient  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the feedback, we'll look to include this in a future release.

  9. Patient Notes/Flags : Important Notes
    Pop up for Important notes gets cut off for long notes. Please wrap the text so we can read the whole message.

    6 votes

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    1 comment  ·  Patient  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the idea, we'll look to include this in a future release.

  10. I want to change/modify font size on script label for PBS serial Number and also Repeat No printed on rpt form - to make larger

    6 votes

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  11. Can you put some sort of marker to indicate if a person has repeats held on file in the patient search field? That way if we have patients with the same name we don't have to click into each patient to see who it is.

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  12. I'd like a shortcut key (or key combo) to be able to defer a script without having to tab through to 'status' or using the mouse to change to defer. A previous release indicated CTRL+D to defer but this prints an address label.

    6 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  13. Some pharmacies require the ability to be able to adjust pricing for different patient groups ie nursing homes, DAA patients, community patients.

    For example -
    Pharmacy A gives 10% discount on all OTC items to their webster pack patients.

    Currently, they have set this up by applying a general 10% discount on the patients Fred Office account which will automatically apply 10% discount on items scanned at the POS.

    User has suggested that it would be useful if Dispense Plus could detect the account's discount status and apply this 10% discount for question mark OTC items at the point of…

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  14. Currently, MVF embedded only shows the first 5 escripts if the basket contains more than 5 escripts. It should show every single escripts no matter how many escripts are in the basket

    6 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  15. Provide Duplicate Patient report

    6 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. As per Fred Dispense Classic, the 'Script / Claim Number Display' screen allows you to find a script from a serial number that has previously been cancelled

    6 votes

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  17. Like in Fred Classic, may we have drug reports by molecule? Something like "Olanzapine?" in the drug search will give us a report of ALL strengths (and, so, all brands) of the molecule.

    At present we can only report on molecule and strength.

    6 votes

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    0 comments  ·  Reporting  ·  Admin →
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    Seeking User Feedback  ·  Jason responded

    Thanks for the idea. Also – using a star (*) at the end of a drug search using brand name will allow multiple items to be selected in the report.

  18. Even the best dispensing practices can lead to the occasional rejected script hitting the tills. No one is perfect. So with this in mind, it would be nice if a rejected script did not hit the till until cleared by a pharmacist. That is to say, either

    1. It gets "fixed" or ...
    2. It gets approved to go to the till (for whatever reason).

    Either way, having rejected scripts hitting the till is quite annoying.

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the suggestion, we’ll consider this in the future.

  19. Dispense is not recognising Perindopril Erbumine and Perindopril Arginine as the same molecule and instead coming up as NEW DRUG when selected.

    Dispense recognises the drugs are the same in the patient history on the right but shows as NEW DRUG in the drug detail.

    6 votes

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    In the backlog  ·  2 comments  ·  Drug  ·  Admin →
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  20. I want to F11 copy a prescription to continue dispense

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →
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