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FRED DISPENSE PLUS

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FRED DISPENSE PLUS

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624 results found

  1. Currently, there is an option to print out the Copy of Prescription / Evidence of Prescription from the wait screen under Printing options > More options.

    This option greys out and becomes unavailable if the script does not have any repeat remaining (ie last repeat script or original script with 0 repeats)

    1 vote

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  2. Links multiple patients at the Point of Sales, so you don't forget any patient scripts. And they walk out the front door without paying.

    Eg. When you bring up the patient's scripts, it also brings up theirs, their spouse, their children, and their career.

    Winner Winner Chicken Dinner!

    17 votes

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    1 comment  ·  Other  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the suggestion - we'll look to include this in a future release

  3. After filtering rejected scripts in the PBS claim screen, editing one of the rejected scripts clears that filter. Users need to set the filter again to locate the remaining rejected scripts. This becomes very repetitive especially when there are many rejected scripts that need to be reclaimed. The system should remember the filter even after editing a script.

    8 votes

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    0 comments  ·  Dispensing  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the suggestion, we'll look to implement in a future release

  4. If a customer has more than 1 e-script to scan, there should be a button in Fred Dispense Plus to click to open up a space where they (customer) can just keep scanning multiple e-scripts, one after one, for them to queue up. At the moment, this can only be achieved via medview web or pharmacist clicking at the "+" button after every time they finish scanning 1 code.

    6 votes

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  5. Patient Notes/Flags : Important Notes
    Pop up for Important notes gets cut off for long notes. Please wrap the text so we can read the whole message.

    6 votes

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    1 comment  ·  Patient  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the idea, we'll look to include this in a future release.

  6. having trouble scanning label quickly . does not pick up straight away. we are trying many different angles for label to scan

    1 vote

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  7. When dispensing owing medication (faxed scripts) there is no option to have the number of repeats on the label as FRED classic had. This has led to customers' ending up confused about how many repeats they have left, and some doctors have rung not happy thinking we have made an error.

    6 votes

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    0 comments  ·  Patient  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the feedback, we'll look to include this in a future release.

  8. When looking at the repeats remaining screen (F3 shortcut) if there are no repeats remaining can you please say "No repeats remaining" so we know for sure and not mistake the blank screen thinking repeats remaining are still loading

    7 votes

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  9. When doing a DOT dispensing through Quantum, we should be able to turn off the interactions checker and the history pop-up. When DOT dispensing a few hundred scripts, it adds a great deal of time to the dispensing process.

    2 votes

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    1 comment  ·  Dispensing  ·  Admin →
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    Seeking User Feedback  ·  Jason responded

    Not our preferred workflow due to the clinical safety issues but keen to hear what other users think.

  10. Customer would like to see multiple contact #s on the top profile section when dispensing - ie home number and mobile number if applicable, rather than just one contact number

    3 votes

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    0 comments  ·  Patient  ·  Admin →
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  11. With the SN tile in FD+, the "total number" value is confusing - should say Rx that count towards SN total count vs total count

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Any idea when real-time messaging on all terminals will happen. By real-time I mean
    1. Claim tile changing to green when someone on another terminal fixes the issue or, indeed, to reflect the current status of the claim
    2. The eRx queue
    3. The dispense list (wait screen)

    etc

    11 votes

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    0 comments  ·  Dispensing  ·  Admin →
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    In the backlog  ·  Jason responded

    Thanks for the suggestion - we'll consider this in our future planning.

  13. There is an option for reporting drugs ranking, but there isn't any option to set or reset the drug ranking from a previous report (similar to FRED classic).

    2 votes

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  14. Instances where if multiple meds dispensed on same day, the sorting or the chronology of the dispensed order becomes top down, in a whole list of history that is sorted down up, causing some confusions.

    3 votes

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    0 comments  ·  Claiming  ·  Admin →
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  15. Currently, a small label is printed only on the first label for multi-label products ( such as Symbicort 400mcg). The user would like the small label to print on every label for multi-label products.

    5 votes

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  16. I have been STRONGLY urged to scan items in Dispensing Process. This after action from PHARMACY board. It is inconceivable that this is not part of Current program

    Board will be VERY concerned .. FIX this before you do anything else

    3 votes

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  17. When the user dispenses a private script and tabs across to the patient price field, the Pricing Details screen opens up. In this screen, the system automatically highlights the line with the lowest markup and changes the patient price to that price.

    Users would like the system to always highlight the default markup line so that the patient price stays at that default price when accessing the Pricing Details screen.

    1 vote

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  18. Restore FRED dispensing Classic printing information for both label and repeat.
    The new repeat and label formats are:
    1. hard to read and messy
    2. do not have wholesaler PDE
    3. take more room (need more than 1 label for the same information)

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  19. Hi all
    Might be worthwhile checking for a null wildcard drug search (%%) as such a search leads to a time-out.

    1 vote

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  20. Bypass "Patient Maintenance" screen (F8) once exiting a sub-menu such as the 'Extra details' or 'Patient Reports' tiles. This is particular preferred when said sub-menu is accessed from the initial dispense screen

    3 votes

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