594 results found
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Patient History Notes: Display ABOVE dispensed scripts
Patient History Notes: Display ABOVE patient's dispensed scripts NOT BELOW - for all items with the same date.
Just like in original FRED. Makes it easier and less backwards.
15 votesThanks for the suggestion - we'll look to include this in a future release
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$0.00 is not currently allowed as a valid set price
For some drugs, like Methadone and Suboxone, users would like to set the price to $0.00 from the drug cards. However, $0.00 is not currently allowed as a valid set price. Users would like $0.00 to be a valid set price so that they don't have to manually update the patient price to $0.00 each time dispensing those items.
3 votesThanks for the feedback, we'll consider this for a future release.
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Scheduled Diary Entries
Ability to schedule a diary entry to regularly appear daily, weekly, or monthly instead of having to enter the diary entry manually each time.
29 votesThanks for the suggestion, we’ll consider this for a future release.
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Prescriber Bag: Directions
Directions are disabled when dispensing prescriber bag items, however some of the default sigs do not make sense. Either have no sigs and leave the directions empty, or allow editing.
5 votes -
eScript image in the final check screen should display patient's Medicare number
Users would like the eScript image in the final check screen to show the patient's Medicare number so that pharmacists can confirm the escript was dispensed under the correct patient profile.
2 votes -
Copy of Prescription/Evidence of Prescription for last repeat scripts
Currently, there is an option to print out the Copy of Prescription / Evidence of Prescription from the wait screen under Printing options > More options.
This option greys out and becomes unavailable if the script does not have any repeat remaining (ie last repeat script or original script with 0 repeats)
1 vote -
Family Link at P.O.S
Links multiple patients at the Point of Sales, so you don't forget any patient scripts. And they walk out the front door without paying.
Eg. When you bring up the patient's scripts, it also brings up theirs, their spouse, their children, and their career.
Winner Winner Chicken Dinner!
17 votesThanks for the suggestion - we'll look to include this in a future release
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Filter is cleared after editing a script in PBS claim screen
After filtering rejected scripts in the PBS claim screen, editing one of the rejected scripts clears that filter. Users need to set the filter again to locate the remaining rejected scripts. This becomes very repetitive especially when there are many rejected scripts that need to be reclaimed. The system should remember the filter even after editing a script.
8 votesThanks for the suggestion, we'll look to implement in a future release
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Scanning more than one e-script in the queue
If a customer has more than 1 e-script to scan, there should be a button in Fred Dispense Plus to click to open up a space where they (customer) can just keep scanning multiple e-scripts, one after one, for them to queue up. At the moment, this can only be achieved via medview web or pharmacist clicking at the "+" button after every time they finish scanning 1 code.
6 votes -
Patient Notes/Flags
Patient Notes/Flags : Important Notes
Pop up for Important notes gets cut off for long notes. Please wrap the text so we can read the whole message.6 votesThanks for the idea, we'll look to include this in a future release.
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marking off owing scripts
marking off owing scripts - the marking off pharmacist's initials show in history, it should be the pharmacist who supplied the medication, who's initial show.
can you explain why you declined this request before - the link does not work to review5 votesAll actions and users performing those actions are recorded under Script Audit
https://webhelp.fred.com.au/dispense/Dispense/script-audit.htm
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larger barcode
having trouble scanning label quickly . does not pick up straight away. we are trying many different angles for label to scan
1 vote -
Number of repeats on patient label (for Owing script)
When dispensing owing medication (faxed scripts) there is no option to have the number of repeats on the label as FRED classic had. This has led to customers' ending up confused about how many repeats they have left, and some doctors have rung not happy thinking we have made an error.
6 votesThanks for the feedback, we'll look to include this in a future release.
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DOT Dispensing
When doing a DOT dispensing through Quantum, we should be able to turn off the interactions checker and the history pop-up. When DOT dispensing a few hundred scripts, it adds a great deal of time to the dispensing process.
2 votesNot our preferred workflow due to the clinical safety issues but keen to hear what other users think.
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View more than one contact # in profile section on top of screen
Customer would like to see multiple contact #s on the top profile section when dispensing - ie home number and mobile number if applicable, rather than just one contact number
3 votesThanks for the suggestion, we'll look to include this in a future release
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Safety Net tile - Total Value is confusing
With the SN tile in FD+, the "total number" value is confusing - should say Rx that count towards SN total count vs total count
3 votesThanks for the suggestion, we'll look to include this in a future release
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Real-time updates on all terminals
Any idea when real-time messaging on all terminals will happen. By real-time I mean
1. Claim tile changing to green when someone on another terminal fixes the issue or, indeed, to reflect the current status of the claim
2. The eRx queue
3. The dispense list (wait screen)etc
11 votesThanks for the suggestion - we'll consider this in our future planning.
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Set and Reset drugs/doctors/patients ranking
There is an option for reporting drugs ranking, but there isn't any option to set or reset the drug ranking from a previous report (similar to FRED classic).
2 votes -
History display sort chronology confusing
Instances where if multiple meds dispensed on same day, the sorting or the chronology of the dispensed order becomes top down, in a whole list of history that is sorted down up, causing some confusions.
3 votesThanks for the suggestion, we'll look to include this in a future release
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Early ScanCheck
I have been STRONGLY urged to scan items in Dispensing Process. This after action from PHARMACY board. It is inconceivable that this is not part of Current program
Board will be VERY concerned .. FIX this before you do anything else
3 votes
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