574 results found
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Family Link at P.O.S
Links multiple patients at the Point of Sales, so you don't forget any patient scripts. And they walk out the front door without paying.
Eg. When you bring up the patient's scripts, it also brings up theirs, their spouse, their children, and their career.
Winner Winner Chicken Dinner!
17 votesThanks for the suggestion - we'll look to include this in a future release
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Filter is cleared after editing a script in PBS claim screen
After filtering rejected scripts in the PBS claim screen, editing one of the rejected scripts clears that filter. Users need to set the filter again to locate the remaining rejected scripts. This becomes very repetitive especially when there are many rejected scripts that need to be reclaimed. The system should remember the filter even after editing a script.
8 votesThanks for the suggestion, we'll look to implement in a future release
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Scanning more than one e-script in the queue
If a customer has more than 1 e-script to scan, there should be a button in Fred Dispense Plus to click to open up a space where they (customer) can just keep scanning multiple e-scripts, one after one, for them to queue up. At the moment, this can only be achieved via medview web or pharmacist clicking at the "+" button after every time they finish scanning 1 code.
6 votes -
Patient Notes/Flags
Patient Notes/Flags : Important Notes
Pop up for Important notes gets cut off for long notes. Please wrap the text so we can read the whole message.6 votesThanks for the idea, we'll look to include this in a future release.
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Mark and unmarkpopular: patient, doctor, drug
Similar to FRED Classic with an option to mark and/or un-mark popular patients, doctors and drugs.
2 votesWe already allow drug ranking, and will look to include doctor and drug in the future.
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marking off owing scripts
marking off owing scripts - the marking off pharmacist's initials show in history, it should be the pharmacist who supplied the medication, who's initial show.
can you explain why you declined this request before - the link does not work to review5 votesAll actions and users performing those actions are recorded under Script Audit
https://webhelp.fred.com.au/dispense/Dispense/script-audit.htm
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MySL recognised as "No Preference"
Patient's e-script preference set to "MySL" but when "R" reissue button pressed it doesn't give you a selection of "paper, SMS or email" like it used to be in Fred Classic. It would be great to enable that function again.
3 votesThanks for the suggestion.
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Scheduled Diary Entries
Ability to schedule a diary entry to regularly appear daily, weekly, or monthly instead of having to enter the diary entry manually each time.
25 votesThanks for the suggestion, we’ll consider this for a future release.
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larger barcode
having trouble scanning label quickly . does not pick up straight away. we are trying many different angles for label to scan
1 vote -
Patient History Notes: Display ABOVE dispensed scripts
Patient History Notes: Display ABOVE patient's dispensed scripts NOT BELOW - for all items with the same date.
Just like in original FRED. Makes it easier and less backwards.
15 votesThanks for the suggestion - we'll look to include this in a future release
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Number of repeats on patient label (for Owing script)
When dispensing owing medication (faxed scripts) there is no option to have the number of repeats on the label as FRED classic had. This has led to customers' ending up confused about how many repeats they have left, and some doctors have rung not happy thinking we have made an error.
6 votesThanks for the feedback, we'll look to include this in a future release.
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DOT Dispensing
When doing a DOT dispensing through Quantum, we should be able to turn off the interactions checker and the history pop-up. When DOT dispensing a few hundred scripts, it adds a great deal of time to the dispensing process.
2 votesNot our preferred workflow due to the clinical safety issues but keen to hear what other users think.
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View more than one contact # in profile section on top of screen
Customer would like to see multiple contact #s on the top profile section when dispensing - ie home number and mobile number if applicable, rather than just one contact number
3 votesThanks for the suggestion, we'll look to include this in a future release
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Safety Net tile - Total Value is confusing
With the SN tile in FD+, the "total number" value is confusing - should say Rx that count towards SN total count vs total count
3 votesThanks for the suggestion, we'll look to include this in a future release
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A prompt for clearing diary notes
A user would like the system to prompt 'Are you sure?' after clicking the clear button in the diary note screen so that notes do not get cleared accidentally.
4 votesThanks for logging the idea!
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Set and Reset drugs/doctors/patients ranking
There is an option for reporting drugs ranking, but there isn't any option to set or reset the drug ranking from a previous report (similar to FRED classic).
2 votes -
History display sort chronology confusing
Instances where if multiple meds dispensed on same day, the sorting or the chronology of the dispensed order becomes top down, in a whole list of history that is sorted down up, causing some confusions.
3 votesThanks for the suggestion, we'll look to include this in a future release
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Real-time updates on all terminals
Any idea when real-time messaging on all terminals will happen. By real-time I mean
1. Claim tile changing to green when someone on another terminal fixes the issue or, indeed, to reflect the current status of the claim
2. The eRx queue
3. The dispense list (wait screen)etc
10 votesThanks for the suggestion - we'll consider this in our future planning.
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Early ScanCheck
I have been STRONGLY urged to scan items in Dispensing Process. This after action from PHARMACY board. It is inconceivable that this is not part of Current program
Board will be VERY concerned .. FIX this before you do anything else
3 votes -
System to always highlight the default mark up in Pricing Details screen
When the user dispenses a private script and tabs across to the patient price field, the Pricing Details screen opens up. In this screen, the system automatically highlights the line with the lowest markup and changes the patient price to that price.
Users would like the system to always highlight the default markup line so that the patient price stays at that default price when accessing the Pricing Details screen.
1 vote
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