581 results found
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Naturopath listed as a prescriber
We get scripts from naturopaths who do not have a prescriber number so the only way around it is to have them as a casual prescriber.
Either have a Naturopath in the drop down list or an 'other'.
5 votesThank you for your suggestion
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Prevent Hidden Own Brand Drugs from being dispensed for repeat scripts
When an OBD is created for a Cannabis product, the OBD status is changed to "hidden" once the drug database has been updated.
If dispensing a repeat script, the "hidden" drug can still be dispensed. Please include a warning/option to block the dispensing of a hidden OBD2 votesThank you for your feedback
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New scripts required report to exclude drugs with deferred script
Currently, new scripts required report will display a list of prescriptions dispensed which are on their last supply.
Users have reported that when a new script is supplied by the prescriber and this script is deferred in the patients dispense history - the expectation is that the report will no longer list the previous last supply of the medication as new script required if a new deferred script record is available for it.
This would avoid the need for users to cross check the new scripts required report against deferred scripts from patient history before providing the report to prescribers…
12 votesThank you for your feedback
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Multi Pack Private pricing
I would like to have the ability to add extra conditions to the Multi Pack private pricing. Namely, <, >, >= and <=. It makes sense that I would like to sell 55 tablets at the 60 tablet price.
Sound fair?3 votesThank you for your feedback
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Make overlaying windows more obvious (e.g. patient history)
Windows such as initial patient history is currently grey and aligned to dispense area - would be good if this border was a brighter colour (not/blue grey). Looks like the program is frozen when trying to dispense and history is up. Maybe a flash of the window or small shake would help to indicate that the window needs to be closed to continue
4 votesGood feedback, thank you
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More prominent indicator of cursor position on Wait Screen
Can see the dotted line around Wait Screen buttons (e.g. same patient) but would like the button to change colour instead -- not clear enough when using arrow keys to navigate
1 voteThank you for your feedback
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Embedded dispense queue obscures scancheck/PBS column of last line of Wait Screen
Embedded queue (even when empty) obscures final line of Wait screen listing
2 votes -
Search for patients in a street search
Like to be able to search for a street using the ",," patient search
e.g. Search everybody on Scott St by typing ",,Scott St"
I need to type a number at the moment for this search to work
e.g. "12 scott st" and cannot see the patients2 votesThank you for your feedback
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Sort Drug usage by Generic Drug
Run a drug usage report and sort by generic drug A-Z
(this will help to match our shelves)1 voteThank you for your feedback
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Display Cost & Government Recovery on Wait Screen
Automatic display or an option to display the breakdown of expected payment. The display will include cost, patient payment and Gov recovery payment. The display must be available on the waiting screen or when one of the function keys is pressed.
2 votesThank you, good suggestion
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Improve Fred Dispense Plus Webhelp
Would be great to improve the webhelp search to be more specific.
1 voteThank you for your feedback
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copy of script/evidence of script
would like to be able to get a copy of escript especially for s8's for legal purposes like in classic
2 votesThank you for your feedback
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Address Label
Phone numbers on Address Labels have been implemented & that is great...
However, the system should remember my choice i.e. whether I want to print phone numbers each time. It is currently defaulting to "No" and when toggled to "Yes" - it remains that way for a while (perhaps overnight) then toggles back to "No".
The system should stay on the setting specified until changed.4 votesThank you for your feedback
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Outstanding scripts not paid indication
I would like a pop-up, similar to Owing Scripts, when a patient has an outstanding payment for a prescription on the till. Possibly a pop-up when there are items unpaid from more than 1 day
4 votesThank you, good suggestion
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Promotion price to display when dispensing an S3 or OTC item on sale
If site has Fred Office and Fred Dispense it would be great when dispensing an S3 or OTC item that is on catalogue for this price to be visible in Dispense. Currently only shows the normal retail price and not the price advertised on the sale shelf ticket
2 votesThank you for your feedback
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Important PBS warnings to pop up
The user is seeking a way to ensure that crucial PBS warnings like W323 are prominently displayed on the screen, similar to how PBS rejections trigger a prominent red error message. In a busy pharmacy setting, it can be challenging to click on an exclamation mark for each prescription with a warning in order to view the details of the warning.
4 votesThank you for your feedback
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"XX repeats left" on repeat scripts to be formatted in bold
The user wishes "XX repeats left" to be formatted in bold on the repeat scripts to make it more noticeable for customers when they check the remaining number of repeats
1 voteThank you for your feedback
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Flag Scripts in Patient History if Previously Owing But Reconciled
In Classic, in the Patient History, some scripts are flagged with the letter 'r' to identify scripts that were previously owing but have been reconciled.
Although these details are now in the Script Audit, having a quick visual indicator from F2/Patient History is helpful when assessing patient compliance and and correspondence with prescribers.11 votesThanks, great idea
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Centralised control of drug alert notifications in Fred Dispense Plus
As a multisite pharmacy group, we want to centralise the configuration and control of drug alert notifications in Fred Dispense Plus across all our sites. Currently, each pharmacy configures these notifications independently. We envision a system where important drug alert messages can be managed from our head office and automatically distributed to all our retail pharmacies.
1 voteGood idea, this is in our backlog for 2024
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Negative patient price
In Fred Dispense Classic, users had the ability to set a negative value for patient price, which is not permitted in Fred Dispense Plus. Users are interested in having the option to set a negative value as an acceptable patient price in Fred Dispense Plus. They find this feature valuable when they need to issue credits or refunds to patients for various reasons, as it also allows them to maintain a record of these transactions within the patient's profile. Using the "miscellaneous" item in the POS register to give refunds or credits is not an ideal alternative, as it can…
6 votesThanks for your feedback
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