569 results found
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"XX repeats left" on repeat scripts to be formatted in bold
The user wishes "XX repeats left" to be formatted in bold on the repeat scripts to make it more noticeable for customers when they check the remaining number of repeats
1 voteThank you for your feedback
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Flag Scripts in Patient History if Previously Owing But Reconciled
In Classic, in the Patient History, some scripts are flagged with the letter 'r' to identify scripts that were previously owing but have been reconciled.
Although these details are now in the Script Audit, having a quick visual indicator from F2/Patient History is helpful when assessing patient compliance and and correspondence with prescribers.10 votesThanks, great idea
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Centralised control of drug alert notifications in Fred Dispense Plus
As a multisite pharmacy group, we want to centralise the configuration and control of drug alert notifications in Fred Dispense Plus across all our sites. Currently, each pharmacy configures these notifications independently. We envision a system where important drug alert messages can be managed from our head office and automatically distributed to all our retail pharmacies.
1 voteGood idea, this is in our backlog for 2024
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Negative patient price
In Fred Dispense Classic, users had the ability to set a negative value for patient price, which is not permitted in Fred Dispense Plus. Users are interested in having the option to set a negative value as an acceptable patient price in Fred Dispense Plus. They find this feature valuable when they need to issue credits or refunds to patients for various reasons, as it also allows them to maintain a record of these transactions within the patient's profile. Using the "miscellaneous" item in the POS register to give refunds or credits is not an ideal alternative, as it can…
6 votesThanks for your feedback
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Addtional options for Continue Dispensing
User would like options to price differently and/or allow charge a Fee on top for prescriptions dispensed via Continue Dispensing
1 voteThank you for your feedback
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Press Esc or End to save/close Patient Notes/flags
Usually opening up patient notes to edit/read additional notes
Need a shortcut to close the window without tabbing to edit notes then tabbing to close the screen1 voteThanks, good idea
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F11 Brand substitution from F7 quick pricing and Drugs list
Ability to brand sub from F7 or drugs list
Currently, pressing F11 does not search for alternate brands in these screen2 votesThank you for your feedback
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Shift Message on Address Label so it appears higher up
Added Message on Address Label prints too low on the main label. It is very easy to miss because it usually overlaps the red "Keep out of reach of children" line on the bottom.
Also, if the message is a little bit longer, it gets cut off from the label and part of it is missing.
5 votesThank you for your feedback
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Customise Dispense Screen Layout
Pharmacy would like to have the option to customise what tiles are presented in the middle of the dispense screen, colours for different tiles and option to have important information relevant to the pharmacy in bold print
3 votesThank you for your feedback
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Dispense to remove dashes from phone approval number if prepopulated from scanned eRx script
When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.
Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves
4 votesThank you for your feedback
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Ability to access FredPak directly from Dispense
Pharmacy would like to be able to access FredPak directly from Dispense (like in Classic)
2 votesGood idea, thank you for your feedback
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Automatically print S8 expiry date on label
I would like the sig SE to be automatically added to S8 prescriptions. As we move away from a paper system patients are less likely to see the date a script is written - and more likely to have a script expire. We've had the situation happen with medicinal cannabis patients whom pay a lot more to see the doctor, so a lot more angst if a script expires without a prior notification from us.
19 votesGood idea, thank you for your feedback
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Drs bag prescriber details
When dispensing a doctors bag the prescriber details should already be loaded to match the doctor we've entered to dispense the bag for, currently after entering the doctor and proceeding to the dispensing screen you then have to enter the prescriber number for the same doctor
1 voteGood idead, thank you for your feedback
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Paperless - Search by script number
Medview Paperless - have the ability to search for scripts by script number and not just PBS claim number. The current settings makes it very time consuming to locate any private prescriptions which is a large portion of our compounding scripts.
34 votesThank you for your feedback
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Restore a deleted script
Ability to restore a deleted script
e.g. After accidentally cancelling a script, that should have been marked off to retain date of supply (hence no affect of SN20 day rule)3 votesThank you for your feedback
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New Drug Options for more than 2 Years
Currently if patient had the drug over 2 years ago the system will tell you it is a NEW DRUG, however it will still highlight the drug in Green in the patitinet history.
Could we have an option to set a number of days/years for this New Drug Setting.
EG. I would only like to see NEW DRUG if the patient has never had it before regardless of the number of days, at this is now clearly displayed in the tile.
1 voteThank you for your feedback
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Further options for prescriber
Further options available to choose from in drop down menu for prescriber type ie psychiatrist, dermatologist. Will help with limitations on dispensing restrictions.
2 votesThank you for your feedback
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Claimant No
Would like to add work cover number to appear when generating tax invoice.
4 votesThank you for your suggestion
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Print out the script image from Fred Dispense Plus
Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.
4 votesThank you for your feedback
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Change final check barcode to QR code
Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!
4 votesThank you for your feedback
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