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FRED DISPENSE PLUS

Welcome to the Fred Dispense Plus forum, please share your ideas with us!

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions.

We may also merge and rename suggestions for clarity. We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the https://fredit.uservoice.com/tos including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Fred IT Group.



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545 results found

  1. Usually opening up patient notes to edit/read additional notes
    Need a shortcut to close the window without tabbing to edit notes then tabbing to close the screen

    1 vote

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    0 comments  ·  Patient  ·  Admin →
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  2. Ability to brand sub from F7 or drugs list
    Currently, pressing F11 does not search for alternate brands in these screen

    2 votes

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    0 comments  ·  Drug  ·  Admin →
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  3. Added Message on Address Label prints too low on the main label. It is very easy to miss because it usually overlaps the red "Keep out of reach of children" line on the bottom.

    Also, if the message is a little bit longer, it gets cut off from the label and part of it is missing.

    5 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  4. Pharmacy would like to have the option to customise what tiles are presented in the middle of the dispense screen, colours for different tiles and option to have important information relevant to the pharmacy in bold print

    3 votes

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  5. When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.

    Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves

    4 votes

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  6. Pharmacy would like to be able to access FredPak directly from Dispense (like in Classic)

    2 votes

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  7. I would like the sig SE to be automatically added to S8 prescriptions. As we move away from a paper system patients are less likely to see the date a script is written - and more likely to have a script expire. We've had the situation happen with medicinal cannabis patients whom pay a lot more to see the doctor, so a lot more angst if a script expires without a prior notification from us.

    19 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  8. When dispensing a doctors bag the prescriber details should already be loaded to match the doctor we've entered to dispense the bag for, currently after entering the doctor and proceeding to the dispensing screen you then have to enter the prescriber number for the same doctor

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  9. Medview Paperless - have the ability to search for scripts by script number and not just PBS claim number. The current settings makes it very time consuming to locate any private prescriptions which is a large portion of our compounding scripts.

    33 votes

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    3 comments  ·  Other  ·  Admin →
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  10. Ability to restore a deleted script
    e.g. After accidentally cancelling a script, that should have been marked off to retain date of supply (hence no affect of SN20 day rule)

    3 votes

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  11. Currently if patient had the drug over 2 years ago the system will tell you it is a NEW DRUG, however it will still highlight the drug in Green in the patitinet history.

    Could we have an option to set a number of days/years for this New Drug Setting.

    EG. I would only like to see NEW DRUG if the patient has never had it before regardless of the number of days, at this is now clearly displayed in the tile.

    1 vote

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  12. Further options available to choose from in drop down menu for prescriber type ie psychiatrist, dermatologist. Will help with limitations on dispensing restrictions.

    2 votes

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  13. Would like to add work cover number to appear when generating tax invoice.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  14. Users have expressed the need to print out the script image of Methadone eScripts directly from Fred Dispense Plus, as some stores maintain physical copies of these images in their DD book. This would be a more convenient option compared to taking screenshots of MedView embedded and then printing them out separately.

    4 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  15. Please change the final check barcode on the dispensing label to a QR code. Fred Plus already has this function built in, and it will make it infinitely easier to scan!

    4 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  16. When selecting "History Notes only" from F2 (Patient history), screen is currently read-only and displaying 1 line of text (~180 characters). Longer notes are not displaying in full when exceeding the 1 line limit and the note cannot be 'edited' to view the rest of the note

    Suggest to allow full history note to display across multiple lines of text OR include ability to edit (to view rest of note)

    2 votes

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    0 comments  ·  Patient  ·  Admin →
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  17. Adding the ability to Save a report that has been customised will save a lot of time for monthly reporting when using the List of Scripts Report.

    6 votes

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    1 comment  ·  Reporting  ·  Admin →
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  18. Include owing mark-offs & resubmitted Rxs value in Script Analysis Report. It only looks at Rxs dispensed between 2 dates. The improvement would enable us to verify weekly PBS claims

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  19. Site have script rule set up that if account is under credit limit and script charge would take it over the limit it does not auto charge and sends to the till.

    There is no prompt/indicator that it went over the credit limit and the label also still has an * which is an indicator of autocharge.

    Can we get a prompt that if the account goes over the credit limit it allows to override or confirm send to the till and then print no * on the label if it does send to the till.

    7 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  20. Users are interested in generating MyHR audit logs reports within the Fred Dispense Plus platform with the goal of identifying instances where the emergency access function has been employed to retrieve a My Health Record.

    6 votes

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    0 comments  ·  Dispensing  ·  Admin →
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