523 results found
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Search for patients in a street search
Like to be able to search for a street using the ",," patient search
e.g. Search everybody on Scott St by typing ",,Scott St"
I need to type a number at the moment for this search to work
e.g. "12 scott st" and cannot see the patients2 votesThank you for your feedback
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Sort Drug usage by Generic Drug
Run a drug usage report and sort by generic drug A-Z
(this will help to match our shelves)1 voteThank you for your feedback
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Display Cost & Government Recovery on Wait Screen
Automatic display or an option to display the breakdown of expected payment. The display will include cost, patient payment and Gov recovery payment. The display must be available on the waiting screen or when one of the function keys is pressed.
2 votesThank you, good suggestion
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Improve Fred Dispense Plus Webhelp
Would be great to improve the webhelp search to be more specific.
1 voteThank you for your feedback
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copy of script/evidence of script
would like to be able to get a copy of escript especially for s8's for legal purposes like in classic
2 votesThank you for your feedback
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Address Label
Phone numbers on Address Labels have been implemented & that is great...
However, the system should remember my choice i.e. whether I want to print phone numbers each time. It is currently defaulting to "No" and when toggled to "Yes" - it remains that way for a while (perhaps overnight) then toggles back to "No".
The system should stay on the setting specified until changed.2 votesThank you for your feedback
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Outstanding scripts not paid indication
I would like a pop-up, similar to Owing Scripts, when a patient has an outstanding payment for a prescription on the till. Possibly a pop-up when there are items unpaid from more than 1 day
4 votesThank you, good suggestion
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Promotion price to display when dispensing an S3 or OTC item on sale
If site has Fred Office and Fred Dispense it would be great when dispensing an S3 or OTC item that is on catalogue for this price to be visible in Dispense. Currently only shows the normal retail price and not the price advertised on the sale shelf ticket
2 votesThank you for your feedback
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Important PBS warnings to pop up
The user is seeking a way to ensure that crucial PBS warnings like W323 are prominently displayed on the screen, similar to how PBS rejections trigger a prominent red error message. In a busy pharmacy setting, it can be challenging to click on an exclamation mark for each prescription with a warning in order to view the details of the warning.
2 votesThank you for your feedback
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"XX repeats left" on repeat scripts to be formatted in bold
The user wishes "XX repeats left" to be formatted in bold on the repeat scripts to make it more noticeable for customers when they check the remaining number of repeats
1 voteThank you for your feedback
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Flag Scripts in Patient History if Previously Owing But Reconciled
In Classic, in the Patient History, some scripts are flagged with the letter 'r' to identify scripts that were previously owing but have been reconciled.
Although these details are now in the Script Audit, having a quick visual indicator from F2/Patient History is helpful when assessing patient compliance and and correspondence with prescribers.7 votesThanks, great idea
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Centralised control of drug alert notifications in Fred Dispense Plus
As a multisite pharmacy group, we want to centralise the configuration and control of drug alert notifications in Fred Dispense Plus across all our sites. Currently, each pharmacy configures these notifications independently. We envision a system where important drug alert messages can be managed from our head office and automatically distributed to all our retail pharmacies.
1 voteGood idea, this is in our backlog for 2024
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Negative patient price
In Fred Dispense Classic, users had the ability to set a negative value for patient price, which is not permitted in Fred Dispense Plus. Users are interested in having the option to set a negative value as an acceptable patient price in Fred Dispense Plus. They find this feature valuable when they need to issue credits or refunds to patients for various reasons, as it also allows them to maintain a record of these transactions within the patient's profile. Using the "miscellaneous" item in the POS register to give refunds or credits is not an ideal alternative, as it can…
4 votesThanks for your feedback
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Addtional options for Continue Dispensing
User would like options to price differently and/or allow charge a Fee on top for prescriptions dispensed via Continue Dispensing
1 voteThank you for your feedback
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Press Esc or End to save/close Patient Notes/flags
Usually opening up patient notes to edit/read additional notes
Need a shortcut to close the window without tabbing to edit notes then tabbing to close the screen1 voteThanks, good idea
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F11 Brand substitution from F7 quick pricing and Drugs list
Ability to brand sub from F7 or drugs list
Currently, pressing F11 does not search for alternate brands in these screen2 votesThank you for your feedback
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Shift Message on Address Label so it appears higher up
Added Message on Address Label prints too low on the main label. It is very easy to miss because it usually overlaps the red "Keep out of reach of children" line on the bottom.
Also, if the message is a little bit longer, it gets cut off from the label and part of it is missing.
5 votesThank you for your feedback
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Customise Dispense Screen Layout
Pharmacy would like to have the option to customise what tiles are presented in the middle of the dispense screen, colours for different tiles and option to have important information relevant to the pharmacy in bold print
2 votesThank you for your feedback
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Dispense to remove dashes from phone approval number if prepopulated from scanned eRx script
When an eRx has a phone approval number, it comes through to Fred with dashes. When dispensing, the script gets rejected because it gets submitted to Medicare with dashes. Script requires editing to remove dashes before submitting and getting accepted by PBS.
Pharmacy would like Dispense to remove the dashes when an eRx is scanned without having to manually do it themselves
4 votesThank you for your feedback
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Ability to access FredPak directly from Dispense
Pharmacy would like to be able to access FredPak directly from Dispense (like in Classic)
2 votesGood idea, thank you for your feedback
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