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FRED DISPENSE PLUS

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FRED DISPENSE PLUS

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518 results found

  1. When selecting reports under the reports menu, (e.g. Reports>Drug Reports), closing this screen also collapses the main Reports menu. Would like closing sub-menus to take us back to the main Reports menu to make it easier to try and locate a report when you're not sure which sub-menu it may be under.

    25 votes

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    1 comment  ·  Reporting  ·  Admin →
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  2. Users want a shortcut for not printing repeat script

    A similar feature to Ctrl + [enter] at the time of finalizing a dispensing to prevent label printing

    5 votes

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  3. 4 votes

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  4. Is it possible to replace the Warnings tile with the eScript display information? This is so avoid needing to go into the script to see it.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  5. Ability to print on dispensary labels for multi-pack scripts - number of box eg. pack 1 of 3 ,,, etc

    Will assist pharmacy and customers to determine how many boxes remain to be collected when entire supply cannot be provided 1 visit.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  6. Would like the ability to export, to excel/word/pdf a report that replicate the Classic Drug Listing, https://webhelp.fred.com.au/freddispense/help-topics/report-drug-listing.htm

    Report should contain
    Fred Code
    Drug Description
    Generic
    Pack
    Price (Private/PBS/S3 - depending on filters)
    Wholesale Price

    This can be used to review pricing margins and markups of list cost.

    12 votes

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    In the backlog  ·  1 comment  ·  Reporting  ·  Admin →
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  7. Would like the option to have up to 3 initials on user initials

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  8. Linked accounts to default to Auto Charge and then the option to unlink as required.

    1 vote

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    0 comments  ·  Patient  ·  Admin →
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  9. Customer doesn't want to see in the Pricing Tile two prices (actual & avg w/sale cost). Customer finds it confusing. Just wants to see avg w/sale cost.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  10. Currently there is no way to 'inactive' or 'archive' users that are no longer needed on the system.
    Can you please create a function to be able to give us the ability to inactivate users?

    16 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  11. The user would like a new column added in the wait screen to show if scripts have been paid or not. At the moment, the user can check this information in the script audit screen but finds it too troublesome.

    42 votes

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    9 comments  ·  Dispensing  ·  Admin →
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  12. As the title suggests, a minimum price for private scripts is desirable.

    23 votes

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    1 comment  ·  Dispensing  ·  Admin →
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  13. When displaying History after selecting patient, the panel on the right is locked and unable to click MyHR or MySL at all until Esc is pressed, to continue to the "dispensing screen"

    When in dispensing screen, previous dispense history not showing adequate information (directions)

    In terms of visual display middle panel (allergy, account, warnings, etc) takes up too much space. This could be minimised after collapsing/reducing size of top and right hand side banner, so that the more important visuals (dispensing details/ pt history) can be easily viewed.

    Very inconvenient having to always have to "Esc" to switch from "history"…

    4 votes

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  14. When processing a fax prescription (as an owing) and the script is a regulation 24, the number of repeats cannot be entered to allow for the increase number of items the patient is entitled to. At the moment we are forced to claim the script, then go back after and process again as an owing.

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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  15. It would be handy to see where the Last Buy price is GREATER than the PBS W/C cost at the time of selecting the drug or from the Drug Details Tile
    Give the Pharmacist/Dispenser a reason to questions the validity of the data and confirm/update prices before processing the script.

    8 votes

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  16. The user requests a feature in the dispensing system that alerts them when an incorrect, excessively high value is entered into the "W/Sale Cost" field while dispensing extemporaneous scripts. User would like this feature to prevent the transmission of inaccurate claim amounts to Medicare.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  17. The old Fred Dispense allowed you to set an Audible Alert that accompanied the rejection of a PBS online claim during the dispensing process. Can you set up this option in Plus?

    22 votes

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    0 comments  ·  Claiming  ·  Admin →
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  18. Reintroduce the close (x) icon in top right corner from the old FRED.

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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  19. The default sig "se" - "Script expires after <DATE>" should be "Script expires ON <DATE>". Because the script actually expires ON the date of script written 6 months (S8) or 12 months (S4) after.

    For eg. we were trying to dispense an S8 script written back in 19/10/2022 on 19/4/23 but the escript had become inaccessible as the system recognised it as expired.

    Is it possible to amend your programming to reflect that?

    2 votes

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    0 comments  ·  Dispensing  ·  Admin →
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    Hi

    We couldn't reproduce this issue and haven't had anyone else report this issue.

    You should be able to dispense it on the 19/4/2023. If this ever happens again, can you please contact our help desk so that we can troubleshoot the issue. UserVoice isn't suited for troubleshooting issues

  20. Change note in Drug Details screen during to appear in a brighter RED as opposed to the pink tone currently used and/or bigger font. Would like it to be more prominent

    The diff. brand/strength/etc. note blends into the yellow background of the tile

    1 vote

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    0 comments  ·  Dispensing  ·  Admin →
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