522 results found
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eScript image in the final check screen should display patient's Medicare number
Users would like the eScript image in the final check screen to show the patient's Medicare number so that pharmacists can confirm the escript was dispensed under the correct patient profile.
2 votes -
Prevent RTPM alerts/notifications displaying outside dispense/waitscreen
When a red or amber RTPM alert appears - users are forced to either clear the dispense screen or click on the alert in order to make it disappear.
If the alert is not cleared and the user accesses other screens ie Reports - the alert continues to remain on the screen and in some cases blocks buttons on these other screens.
13 votesThanks for the suggestion - we'll look to include this in a future release
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Copy of Prescription/Evidence of Prescription for last repeat scripts
Currently, there is an option to print out the Copy of Prescription / Evidence of Prescription from the wait screen under Printing options > More options.
This option greys out and becomes unavailable if the script does not have any repeat remaining (ie last repeat script or original script with 0 repeats)
1 vote -
Option to enable repeat interval field for Victorian sites
Currently, there is no option to enable the repeat interval field if the pharmacy is located in Victoria.
Users would like an option to enable this field no matter which state the pharmacy is located in.
2 votes -
Filter is cleared after editing a script in PBS claim screen
After filtering rejected scripts in the PBS claim screen, editing one of the rejected scripts clears that filter. Users need to set the filter again to locate the remaining rejected scripts. This becomes very repetitive especially when there are many rejected scripts that need to be reclaimed. The system should remember the filter even after editing a script.
8 votesThanks for the suggestion, we'll look to implement in a future release
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Scanning more than one e-script in the queue
If a customer has more than 1 e-script to scan, there should be a button in Fred Dispense Plus to click to open up a space where they (customer) can just keep scanning multiple e-scripts, one after one, for them to queue up. At the moment, this can only be achieved via medview web or pharmacist clicking at the "+" button after every time they finish scanning 1 code.
6 votes -
Patient Notes/Flags
Patient Notes/Flags : Important Notes
Pop up for Important notes gets cut off for long notes. Please wrap the text so we can read the whole message.6 votesThanks for the idea, we'll look to include this in a future release.
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casual doctor
Allow casual doctor input, similar to FRED classic.
2 votesThanks for the suggestion.
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marking off owing scripts
marking off owing scripts - the marking off pharmacist's initials show in history, it should be the pharmacist who supplied the medication, who's initial show.
can you explain why you declined this request before - the link does not work to review5 votesAll actions and users performing those actions are recorded under Script Audit
https://webhelp.fred.com.au/dispense/Dispense/script-audit.htm
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MySL recognised as "No Preference"
Patient's e-script preference set to "MySL" but when "R" reissue button pressed it doesn't give you a selection of "paper, SMS or email" like it used to be in Fred Classic. It would be great to enable that function again.
3 votesThanks for the suggestion.
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larger barcode
having trouble scanning label quickly . does not pick up straight away. we are trying many different angles for label to scan
1 vote -
Number of repeats on patient label (for Owing script)
When dispensing owing medication (faxed scripts) there is no option to have the number of repeats on the label as FRED classic had. This has led to customers' ending up confused about how many repeats they have left, and some doctors have rung not happy thinking we have made an error.
6 votesThanks for the feedback, we'll look to include this in a future release.
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Change colour of Scripts with Warings on the Wait Screen
The Orange tile for a script with a warning is not prominent enough and these scripts are hard to find when in the PBS Online Windows.
The Blue used in classic was much easier to use to identify scripts that may need attentions particular Authority, Immediate supply and Duplicate Script warnings.3 votesThanks for the suggestion, we'll look to include this in a future release
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DOT Dispensing
When doing a DOT dispensing through Quantum, we should be able to turn off the interactions checker and the history pop-up. When DOT dispensing a few hundred scripts, it adds a great deal of time to the dispensing process.
2 votesNot our preferred workflow due to the clinical safety issues but keen to hear what other users think.
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View more than one contact # in profile section on top of screen
Customer would like to see multiple contact #s on the top profile section when dispensing - ie home number and mobile number if applicable, rather than just one contact number
3 votesThanks for the suggestion, we'll look to include this in a future release
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Safety Net tile - Total Value is confusing
With the SN tile in FD+, the "total number" value is confusing - should say Rx that count towards SN total count vs total count
3 votesThanks for the suggestion, we'll look to include this in a future release
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Family Link at P.O.S
Links multiple patients at the Point of Sales, so you don't forget any patient scripts. And they walk out the front door without paying.
Eg. When you bring up the patient's scripts, it also brings up theirs, their spouse, their children, and their career.
Winner Winner Chicken Dinner!
14 votesThanks for the suggestion - we'll look to include this in a future release
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Set and Reset drugs/doctors/patients ranking
There is an option for reporting drugs ranking, but there isn't any option to set or reset the drug ranking from a previous report (similar to FRED classic).
2 votes -
Generic Substitution from the Wait Screen
Pressing <G> on/from the Wait Screen to edit and substitute the dispensed drug for a generic.
Same workflow as Fred Dispense Classic25 votesThanks for the suggestion, we’ll add it for future consideration.
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History display sort chronology confusing
Instances where if multiple meds dispensed on same day, the sorting or the chronology of the dispensed order becomes top down, in a whole list of history that is sorted down up, causing some confusions.
3 votesThanks for the suggestion, we'll look to include this in a future release
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